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So many of today’s global issues — sustainability, diversity, forced/child labor, etc. — can be addressed by how companies spend. Corporate Social Responsibility (CSR) initiatives not only make the world better, but are increasingly critical to business results. Government policies increasingly require it and consumers increasingly choose brands based on values. Procurement plays a critical role in driving CSR progress.

While many organizations have taken initial steps towards CSR, only a few have made meaningful progress. More advanced organizations have realized a broad set of benefits, including increased sales, greater employee retention and improved brand image. How can organizations learn from leaders to drive rapid and continuous improvements towards their own CSR priorities?

In this webinar, Forrester Principal Analyst Duncan Jones will reveal insights from a new, global study on CSR, and Ivalua will share lessons from working with hundreds of the world’s most admired brands.
  • CSR priorities and progress of global businesses today
  • The strategies of the most successful CSR programs
  • The obstacles holding organizations back and how to avoid them
  • Spend management technology innovations that can maximize the impact of your CSR initiatives
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Alex Saric
Chief Marketing Officer, Ivalua
Alex has 20 years’ experience growing enterprise software companies, including 15 focused on Spend Management. Alex joined Ariba to build its spend analytics business, which he led as general manager. He then built and led Ariba’s international marketing team until successful acquisition by SAP, transitioning to lead business network marketing globally. Earlier, Alex was a founding member of Zeborg (acquired by Emptoris) where he developed vertical procurement applications. He began his career in the U.S. Cavalry, leading tank and scout platoons through 2 combat deployments. Alex holds a B.S. in Economics from the U.S. Military Academy at West Point and an international M.B.A. from INSEAD.
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Duncan Jones
Vice President, Principal Analyst, Forrester
Duncan contributes to Forrester's offerings for Sourcing & Vendor Management Professionals and for Application Development and Delivery Professionals. He is a leading expert on business application strategies and how to get the most from strategic software partners, including packaged applications, SaaS, and custom development. By researching enterprises' experiences in dealing with key software providers, such as IBM, Microsoft, Oracle, and SAP, Duncan helps clients create sound sourcing strategies, nurture better supplier relationships, and get better outcomes from their strategic software investments. He also advises software providers on pricing strategies and commercial trends.

Duncan is also a leading expert on ePurchasing applications, such as eProcurement and supplier risk and performance management (SRPM), with a particular focus on the increasing overlaps and conflicts between ePurchasing and sell-side B2B eCommerce. He advises clients on their application strategy in these areas, how to make good choices between alternative solution providers, and how to get the best results from implementation
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