WEBINAR DETAILS
  • When
  • About
    Most practice owners know when a clinician isn't performing at their potential. Far fewer have a reliable way to work out why — and what to do about it.

    Join Nick Schuster and James Schomburgk for this practical, interactive 3-hour workshop designed specifically for allied health practice owners.

    You'll learn how to identify what high clinician performance actually looks like, select meaningful measures of performance, interpret clinician data in context, conduct difficult performance conversations and build practical improvement plans that lead to real change.

    Importantly, this isn't about simply demanding more appointments, pushing revenue targets or turning healthcare into sales.

    It's about creating clinicians who deliver excellent patient care, communicate value, build patient trust, use their clinical time effectively and contribute to a commercially sustainable practice.

    We'll work through the Assess → Inform → Improve → Review framework and show you how to distinguish between clinical, communication, confidence, behavioural and systems problems — because each requires a different solution.

    You'll also have the opportunity to bring your own clinician performance challenges to Nick and James for practical, real-world discussion.

    Thursday 12 November 2026
    9:30am–12:30pm AEST (Queensland time)

    Early Bird: $297
    Standard Registration: $497

    If you employ clinicians, this workshop will give you a clearer, fairer and more systematic way to help them perform at their best.
  • Agenda
    • 1. What Does a High-Performance Clinician Actually Look Like?
    • 2. ASSESS — The Numbers That Matter (and the Ones That Don't)
    • 3. DIAGNOSE — What's Really Driving Underperformance?
    • 4. INFORM — Having Performance Conversations That Create Change
    • 5. IMPROVE — From Underperformance to a Clear Improvement Plan
  • Duration
    3 hours
  • Price
    A$497.00
  • Language
    English
  • OPEN TO
    Everyone
  • Dial-in available
    (listen only)
    Not available.
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