With the rapid growth in online retail caused by the pandemic, all retailers face a common struggle: making sure that customers choose you and continue to choose you now that they're hyper aware of all the different options they have. In this environment, creating a great digital experience can be a retailer's biggest competitive differentiator, but it's not easy to achieve.
To help retailers make sense of their data and shed light on the areas they should focus on and prioritize, we examined over 20 billion customer data points to analyse the relationship between different success measures to see which ones best predicted future performance.
Nicholas Brice is founder/CEO of Soul Corporations® and Bite-Size Plays. Nicholas’ career as a conference chair, keynote speaker and performance culture consultant has seen him lead and present numerous blue-chip brand and culture change...
We are an exciting, vibrant and fast-growing multiplatform business media and events company.
Over the past decade we have run a series of hugely successful industry recognised live events which include Annual Summits, Conferences, Industry Awards and top-level Roundtable Focus Group Workshops.