Fatima Davis
Revenue Cycle Manager
Fatima C. Davis is a seasoned leader in behavioral health revenue cycle management with over two decades of experience driving financial performance across outpatient mental health settings. She currently serves as the RCM Customer Manager at ICANotes, where she partners with behavioral health practices to streamline billing operations, optimize collections, and ensure compliance with complex payer requirements. Since joining ICANotes in 2024, Fatima has brought a deep understanding of EHR configuration, payer processing strategies, and regulatory frameworks, contributing to measurable improvements in customer satisfaction and revenue recovery.
Before joining ICANotes, Fatima held senior leadership roles at Qualifacts, where she managed multi-platform RCM operations supporting over 120 behavioral health agencies nationwide. Her strategic use of technology, team mentorship, and performance optimization initiatives consistently reduced denials and improved cash flow. Earlier in her career, Fatima led the revenue cycle departments at Andrus Children’s Center and Riverdale Mental Health Association, where she established a reputation for building strong payer relationships, maintaining audit readiness, and developing scalable processes tailored to behavioral health care.
With hands-on expertise spanning EHR systems, Medicaid billing across 15 states, and compliance with Medicare and state-specific behavioral health regulations, Fatima is committed to supporting clinicians and administrators in delivering sustainable, client-centered care.