About
This TOCICO webinar introduces Goldratt UK’s Rules of Flow for MRO (Maintenance, Repair, and Overhaul) — a recent advancement in Goldratt UK’s implementation approach. Inspired by Efrat Goldratt-Ashlag’s book Goldratt’s Rules of Flow, the Goldratt UK team has developed a straightforward 10-step framework specifically designed for the MRO environment.

After extensive field testing and refinement, this practical method has proven to streamline operations, improve reliability, and strengthen flow in complex maintenance and repair systems.

Join Andy Watt, Managing Director of Goldratt UK, and Ian Gillott, COO of Goldratt UK, as they share the framework, demonstrate its application through real-world client examples, and discuss its measurable impact across diverse MRO settings.

Whether you’re in manufacturing, aerospace, or service operations, this session offers actionable insights into applying TOC principles to one of the most challenging operational environments — MRO.
When
Wednesday, January 14, 2026 · 12:00 p.m. Eastern Time (US & Canada) (GMT -5:00)
Agenda
  • Introducing Goldratt UK’s Rules of Flow for MRO
  • Real-World Applications and Case Examples
  • Live Q & A with Andy & Ian
Presenters
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Andy Watt
Managing Director, Goldratt UK
Transformational Leader with 35+ Years of Expertise Industry Focus: Production, Distribution, MRO, Supply Chain, Project Management
Track Record: 15 years in senior roles within the defense industry; over 30 years implementing Theory of Constraints (TOC) and Critical Chain Project Management (CCPM)

Career Highlights:
Andy joined The Goldratt Institute in 2000, delivering TOC training, coaching, and consulting. He worked directly with Dr. Eli Goldratt, applying TOC principles to solve critical business challenges. In 2007, he took over Goldratt UK, expanding TOC consultancy services across the UK. Under his leadership, the Goldratt UK team has implemented TOC and CCPM across hundreds of organizations worldwide.
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Ian Gillott
COO, Goldratt UK
Ian Gillott is Chief Operating Officer at Goldratt UK, where he leads day-to-day operations and drives strategic growth across the organisation. Since joining in 2024, Ian has been at the forefront of shaping Goldratt UK's next chapter - bringing bold ideas, operational discipline, and a passion for delivering real results.

With over 20 years of leadership experience across the Rail, Automotive,
Construction, and Bus sectors – and a track record spanning four countries - Ian is no stranger to complex challenges. Before joining Goldratt UK, he held senior roles within the Bamford group, including JCB, Wrightbus, and AllServiceOne. At Wrightbus, he played a key role in the company’s turnaround and built its aftermarket business from the ground up.

An engineer by background, Ian engineer by background and a change leader by nature, Ian brings expertise in Lean, Kaizen, Six Sigma, and Theory of Constraints – combined with a relentless focus on execution.
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