Featuring Sjannie Hulsman-Louwers, founder and President, EastGuidesWest.
Many companies are making mistakes in processing tour feedback. This is directly impacting the reputation and referrals of tour operators and OTAs. In today’s event we look at how to optimize your feedback loop and grow your business. Reviews are THE seeds to referral and repeat business.
ITMI-certified in tourism, Sjannie holds an Executive MBA of Rotterdam School of Management, a Master in European Tourism Management and a Bachelor in Tourism and Economics. She works in the tourism and professional services industry for over 30...