The pandemic has driven banks and credit unions to make digital bank transformation a top priority. Learn how banks and credit unions are implementing video banking, the uses cases in acquisition/servicing plus we break down the average 300% ROI.
When?
Friday, June 3, 2022 · 3:00 p.m.
Central Time (US & Canada)
Duration: 1 hour
Price
Free
Language
English
Who can attend
Everyone
Dial-in available? (listen only)
Not available.
Agenda
Reimaging the branch model, lessons learned from the pandemic.
Financial institutions rely on face-to-face interactions, customers now demand virtual video ones. Understanding the statistics.
Breaking down the differences in video ITM's, video conferencing and video banking.
How to create branch-like experiences, anywhere they are needed. How it works!
Top use cases in acquisition to increase online conversion rates (56%+) and application throughput.
Top use cases in servicing to increase customer satisfaction (93%+), loyalty and wallet share (+25%).
How to optimize your workforce regardless of location to create 20% efficiencies.
Calculator: Breaking down the average video banking 300% ROI.
Use the calculator to figure out your own ROI + Q&A.
Categories
Business & finance
Professional development
Science & tech
Hosted By One Touch Brands
One Touch Brands is the leader in providing video chat solutions to give our clients the convenience to connect with their customers from their own device whenever & wherever. One Touch Video Banking creates branch-like experiences anywhere they are needed. Banks and credit unions can add a digital lobby to their website in minutes, creating deeper virtual video relationships with prospects and customers. To learn more go to www.onetouchvideobanking.com
Carrie Chitsey is the Co-Founder and CEO of One Touch Video Banking. She is a 7x Female tech founder and has been a digital innovator in financial services to companies such as Chase, Citibank, AMEX, Etrade, Wells Fargo, Bank of America, and many...