About
Join us for an engaging podcast conversation with Alessandro Hatami and Meaghan Johnson, authors of Inclusive Finance: How Fintech and Innovation Can Transform Financial Inclusion.

Together, we’ll explore why financial inclusion matters, the scale of financial exclusion worldwide, and how technology is reshaping the future of finance.

This episode will unpack the social, economic, and financial benefits of inclusion, highlight the challenges faced by unbanked and underbanked populations, and showcase innovative fintech solutions driving real change. Listeners will gain fresh insights into how financial services can move beyond outdated models to create fairer, more accessible, and profitable systems for all .

What You’ll Learn:

☐ Why 1.7 billion people worldwide remain unbanked – and what that means for society
☐ The three fundamental financial needs: payments, credit, and protection
☐ How financial exclusion entrenches poverty and inequality
☐ The social, economic, and financial benefits of greater inclusion
☐ The role of fintech, regulators, and innovators in closing the gap
☐ Real-world examples of solutions, from M-Pesa to Nubank

Why You Should Listen:
☐ Hear directly from leading voices in fintech and innovation
☐ Discover practical strategies and case studies that inspire change
☐ Understand how inclusion is both a social imperative and a business opportunity
☐ Be part of the conversation shaping the future of finance

Tune in and explore how inclusive finance can help build a fairer, more prosperous world.
Presenters
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Alessandro E. Hatami
Managing Partner, Pacemakers.io
I specialise in building strategic partnerships that drive growth and innovation. My work sits at the intersection of legacy and disruption—enabling established institutions to evolve by collaborating with innovative, high-growth firms and leveraging emerging technologies. In 2025, I founded Pacemakers to focus exclusively on this mission.

As a published author on the digital transformation of finance, banking, and payments—and a frequent contributor to leading media—I share insights on the future of financial services and the evolving innovation landscape.

I’m also an experienced public speaker and lecturer, regularly addressing global audiences on digital transformation, fintech, and entrepreneurship. I bring practical perspectives to conferences, corporate events, and academic settings—bridging theory and execution.

Beyond speaking and advisory, I actively mentor and invest in the next generation of entrepreneurs, championing bold ideas and transformative business models. My advisory work spans corporate boards, regulators, academic institutions, and non-profits—helping leaders navigate change with clarity and strategic purpose.
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Meaghan Johnson
Partner, Pacemakers.io
I'm a seasoned fintech researcher and consultant with 12 years of experience driving customer-focused innovation in financial services. I am passionate about using emerging technologies and business models to increase financial inclusion, improve banking and create the best possible customer experiences.

I work with clients such as B2B banks, B2C fintechs, incumbent banks, consultancies, and digital product design agencies to create B2B and B2B user-centric products through quant and qual customer research and applying the jobs-to-be-done approach. My strategic research supports companies in their go-to-market launch. It enhances their product and experiences, MVP development, and VCs and large corporates in due diligence.

I also enjoy teaching. I am a Senior Lecturer at CFTE, supporting programs for Graduates and Mature Students in open banking, fintech, and customer experience. I also lead a Digital Finance online course at Manchester Business School.

As a writer and keynote speaker, I cover European product, regulatory, and tech trends at Forbes.com, drawing on extensive experience in London, Berlin, Scandinavia, and Lisbon. I enjoy showcasing how AI, data, and open banking create better customer experiences.

I am always seeking new projects, advisory roles, and speaking engagements.
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Susanne Chishti
Founder & Chair, FINTECH Circle
Susanne Chishti is the award-winning Founder & Chair of FINTECH Circle and a FTSE Board Member. She is a Fintech Investor and Editor of the bestsellingThe FINTECH Book Series published by Wiley. Susanne is also a Non-Executive Director of Crown Agents Bank, a FTSE listed wholesale bank focused on international payments and FX and an Advisory Board Member of Elevator Ventures, the VC fund of Raiffeisen Bank International, a leading European Banking Group with EUR 200 billion in total assets.
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