About This Webinar
2025 Portal Home for Permits & Code Enforcement (On-Demand)

  • 0:00:39 | Introduction

  • 0:01:21 | Portal Layout Options

    • Singular Application

    • Multi Icon Application

  • 0:02:42 | Linked Documents

    • Word, Excel, PDF, Fillable Forms

    • Other websites - Useful for checklists, examples of site plans, etc.

  • 0:04:10 | Web Forms – Custom vs. Template

    • Differences between custom and template forms

    • Examples of Web Form Templates and their locations

  • 0:09:37 | Required vs. Optional Uploads

    • Differences between required and optional uploads

    • Required file type acceptability

    • Optional upload capabilities

    • Post-application file additions requiring:

      • Contractor Code in Permit Management

      • Case Number in Code Enforcement

  • 0:16:07 | Next Steps, Searches, and Messaging

    • Adding Next Steps instructions (Permit Management only)

    • Search limitations

    • Messaging requiring:

      • Contractor Code in Permit Management

      • Case Number in Code Enforcement

  • 0:26:42 | QR Codes

    • Web Form-specific access

    • Entire Portal access

    • List of available Web Form Templates

  • 0:27:59 | Recap


  • 0:29:47 | Q&A

    • 0:29:58 | Q: We don't currently have online forms set up for permit applications, but we are interested in the portal & messaging feature.
      Do you have to use the online forms/applications to use the portal?
      Is the portal a premium feature?

    • 0:31:02 | Q: Does the QR code require a separate module or fee?

    • 0:31:36 | Q: Will responses come as notifications via email or just on the portal?

    • 0:32:12 | Q: Can we add a printable form to the portal?

    • 0:32:49 | Q: Would I need to have administrative access to add a contractor code?


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Presenters
  • 1733425130-34f6144fe3fd8c98
    Tiffany Rullan
    Senior Implementation Specialist | iWorQ Systems
  • 1588267932-9f7254626339d651
    iWorQ Systems
    Community Development & Public Works Software Solutions
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