Map It, Measure It, Mend It: Using Analytics to Repair Broken Customer Journeys

ABOUT THIS WEBINAR
Learn how Klaviyo Marketing Analytics helps brands find and fix drop-offs in the customer journey—improving retention, efficiency, and revenue.
AGENDA
  • Agenda Welcome & introduction
  • Map it: See the full customer journey
  • Measure it: Identify drop-oQ&A
  • Mend It: Take Action to Drive Retention and Revenue
  • Spotlight feature
  • Q&A
ADDITIONAL INFO
  • Duration: 1 hour 5 minutes
  • Price: Free
  • Language: English
  • Who can attend? Everyone
  • Dial-in available? (listen only): Not available.
FEATURED PRESENTERS
  • Webinar hosting presenter Tracey Wallace

    Tracey Wallace

    Director Content Strategy, Klaviyo
    Tracey is the director of content strategy at Klaviyo. Previously, she led marketing teams for early stage start-ups from $0 to $20M in revenue, and was the former Editor-in-Chief at BigCommerce, where she helped usher in the era of omnichannel...
    Full Profile
  • Webinar hosting presenter

    Alicia Chang

    Product Marketing Manager, Klaviyo
    Alicia Chang is a product marketing manager at Klaviyo, focused on helping customers get the most out of their data. She aims to make it easy to understand and activate data, and drive impactful personalization at scale. Alicia is based in Boston,...
    Full Profile
  • Webinar hosting presenter

    Marika Tselonis

    Director of Retention at Kulin
    Marika, director of retention at Kulin, blends eight years of email marketing proficiency with over a decade of customer service experience. She's dedicated to building retention strategies that customers love.
    Full Profile
  • Webinar hosting presenter

    Diane Noth

    Senior Retention Marketing Manager @ Mint & Lily
    Diane, Sr. Retention Marketing Manager at Mint & Lily, brings over 10 years of experience across digital marketing and customer engagement, with the last 7 years dedicated to email and SMS strategy with a proven track record of driving sales...
    Full Profile
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