About This Webinar
This is an opportunity to engage in a small group, open discussion with a select group of your peers. This roundtable will feature a brief lecture, followed by an open discussion focused on effective follow-up strategies that keep patients engaged, build trust, and increase case acceptance after the consultation.

We'll explore communication techniques, timing, organization, and best practices for nurturing pending patients while reinforcing the value of treatment. Whether you're looking to improve your follow-up process or gain new ideas from fellow Treatment Coordinators, this session is designed to provide practical takeaways you can implement right away.
We recommend coming prepared with two questions and a pearl of wisdom to share with the group.
Agenda
  • Discuss effective follow-up strategies that maintain patient engagement after the consultation.
  • Explore communication techniques that build trust and reinforce treatment value.
  • Share peer-tested approaches for managing pending patients and improving case acceptance.
Presenter
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    Sana Raheem
    Treatment Coordinator, Perkins Ortho
    Sana Raheem is a Senior Treatment Coordinator at Perkins Orthodontics with over 10 years of dental experience. She is passionate about creating meaningful patient connections, improving case acceptance, and helping practices deliver exceptional patient experiences. Through her practical, patient-centered approach, Sana enjoys mentoring fellow Treatment Coordinators and sharing strategies that build confidence, strengthen communication, and support practice growth.
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