About
The first-ever Smart Networks: Expert Talk Show Series, kicks off with a bang!
Here we bring the first episode of the series, where we get in conversation with Rahul Joshi, Lead - Network Analytics & Insights, Reliance Jio on the topic ‘Customer Experience Journey: From 4G to 5G’.
on-demand webinar
Agenda
  • CX – A global perspective
  • Challenges from 4G and 5G perspective
  • 5G will need a unique approach to manage customer experience – retail and enterprise
  • How telcos can leverage smart investments to drive profitability from a subscriber standpoint
  • Role of advanced analytics and the journey ahead
Presenter
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Rahul Joshi
Lead - Network Analytics & Insights
Rahul Joshi is the Lead - Network Analytics & Insights, Reliance Jio.
As part of his role, Rahul leads the data analytics initiatives for network functions. His responsibilities revolve around building the analytics pipeline to improve customer experience and network efficiency for Jio.
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