The race is on to adopt AI, modernize platforms, and transform customer experiences. But technology alone doesn’t drive transformation — people do. Without alignment, even the best tools fall short. Culture is the most overlooked lever in digital transformation, yet it’s the key to turning strategy into real results.

Join IBM Consulting and Culture Partners for real-world stories and insights into a belief-centric approach that connects culture to business outcomes by helping people shift their experiences and take aligned action at scale. Learn why transformation efforts often stall, not due to technology, but because teams interpret success differently without a shared vision across business and IT. True transformation happens when leaders create clarity around outcomes and activate mindsets that align people, process, and technology.

You’ll walk away with:
  • A framework for aligning teams to outcomes through shared beliefs
  • Tools to unlock execution and accountability
  • Tips on when and how to start culture conversations that support success

Details About the Webinar

Wednesday, May 14, 2025 · 2:00 p.m. EDT (GMT -4:00)
Cost: Free
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Can't join the live session? Register and we'll send you a recording to view on demand at your convenience.

About the Speakers

1745259839-4db96f6314339cc5 Caroline Roche
Vice President and Senior Partner - Energy Industry Leader, IBM Consulting

Caroline Roche is a Senior Partner & Vice President in IBM Consulting, responsible for leading the Energy Industry for IBM Consulting across utilities, oil & gas, and chemicals companies.

Prior to this role, Caroline led the Communications Market for the Customer Transformation and iX business, focused on the Communications, Technology, Media & Entertainment, and Utilities industries for the past 5 years. In this role, Caroline drove unprecedented growth across sales transformation and service transformation, as well as launching our Generative AI offerings in the Communications Market industries.

Caroline has expertise in customer strategy and large scale complex program implementation, serving as the executive sponsor for several large customer transformation programs across the Utilities and High Tech industries. She is also a utilities service expert bringing together marketing, customer service and field service for her utilities customers.

1745249219-c060baf364db9f8f Michael Fowler
Strategic Advisor, Culture Partners & former CIO, Florida Power & Light

Michael brings nearly 40 years of experience in the energy industry, with deep expertise in technology leadership and business transformation. After an accomplished career in enterprise technology leadership, Michael launched his next chapter as CEO of PivotPoint Strategies and serves as an independent advisor at Culture Partners, where he focuses on helping organizations leverage culture as a catalyst for transformational change.

Prior to founding PivotPoint Strategies, Michael served as Business Unit CIO for both Florida Power & Light (FPL) and NextEra Energy, where he played key leadership roles in driving technological innovation and business transformation. He also served as Vice President of IT for the Global Commodities Group at Constellation Energy. His earlier career included time as a Senior Consultant at Accenture. His innovative approach to technology leadership earned him notable recognition, including being named one of ComputerWorld Magazine's Top 40 Innovative IT People to Watch Under the Age of 40, receiving the Information Week Top Innovator Award, and the Microsoft Pinnacle Award for Customer Service.

1745424976-159f9871afd2fc38 Adam Bataran
SVP, Global Alliances and Strategic Partnerships, Culture Partners

Adam is a business outcomes evangelist and senior executive at Culture Partners, where he leads global alliances and strategic partnerships to help organizations unlock business results through executive alignment and belief-driven culture.

With over two decades of experience at the intersection of enterprise technology and transformation consulting, Adam previously led IBM’s $1B+ Salesforce partnership, driving co-sell success across hybrid cloud, AI, and customer experience platforms. He has a proven track record of scaling ecosystem partnerships, building trust at the C-suite, and accelerating transformation initiatives that align people, process, and technology.

At Culture Partners, Adam is spearheading partnerships with global systems integrators to help clients accelerate value in the midst of digital and AI-driven transformation. His work focuses on embedding culture as a strategic lever that drives clarity, alignment, and accountability for sustained business outcomes.

Contact Info

Culture Partners
1-800-504-6070
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