Many local and state agencies offer digital payments but still struggle with resident adoption, increased resident support requests, and manual reconciliation for staff.
This session is designed for agencies actively evaluating their payments strategy. In this quick 25-minute webinar, we’ll cover:
- How fragmented identity, workflows, and payment processes can complicate the experience for both residents and staff
- Why reconciliation and reporting often become obstacles as digital transaction volumes rise
- The difference between a transactional payment vendor and a long-term strategic partner that can truly support your agency's goals
- Essential factors to consider in vendor discussions, including security measures and PCI compliance
We’ll close with a quick walkthrough of the PayIt platform, showing how unified identity, workflows, and payments work together to improve adoption, simplify operations, and reduce staff workload.
See how PayIt supports the full digital service journey, beyond payments.
