WEBINAR DETAILS
  • When
  • About
    Join host Spiro Morogiannis, BG Training Program Manager & BGU Instructor, for a focused, 30-minute “lunch and learn” webinar: Maximize Your Shop's MPI Process With Quarter-Time. In this instructional session, we’ll break down the “why” behind the quarter-time MPI (Multi-Point Inspection) and show how refining your process can dramatically improve upsell opportunities, shop efficiency, and customer engagement. While most shops perform inspections, many fall short due to flawed, inconsistent processes that waste time and cost revenue.

    This session is for both dealerships and independent shops, and is designed specifically for technicians, advisors, and service managers. It isn’t about how to do an MPI—it’s about why the process matters and how to implement it for results. With real-world footage, step-by-step narration, and practical examples, this webinar offers valuable insight for technicians and service teams, whether in a dealership or independent shop environment.
  • Agenda
    • Gain insight into the value of a consistent, well-timed MPI process and how it impacts shop performance.
    • Discover how a strong MPI strategy supports time management, increases dollars per R.O., and drives controllable outcomes.
    • Understand the “why” behind each MPI phase.
    • Learn where time-saving overlap occurs and how to coordinate MPI timing with service advisors to boost customer approvals and turn idle moments into an efficient, profitable workflow.
  • Duration
    30 minutes
  • Price
    Free
  • Language
    English
  • OPEN TO
    Everyone
  • Dial-in available
    (listen only)
    Not available.
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