About
This webinar provides a trauma-informed roadmap for assessment, limit-setting, and documentation that protects both your clients and your license.

Working with high-conflict or manipulative clients can leave even the most seasoned clinician feeling emotionally depleted and professionally uncertain. The subtle gaslighting, boundary testing, and control dynamics that often accompany narcissistic abuse can make it difficult to discern where empathy ends and enablement begins. Without the right framework, it’s easy to feel pulled into the very patterns your client is trying to escape.

This training offers the structure, language, and confidence you need to stay anchored. You’ll learn to distinguish narcissistic abuse from other complex presentations, recognize coercive control, and intervene in ways that prioritize safety, yours and your client’s. You’ll also discover documentation strategies that ensure your notes are clear, defensible, and aligned with best-practice standards.

It’s a practical, clinician-first approach designed to help you navigate high-conflict dynamics with confidence, compassion, and clarity.

Who Should Attend

This webinar is for mental health professionals who regularly face the complexities of trauma, manipulation, and boundary erosion, including psychiatrists, psychologists, counselors, social workers, supervisors, and group practice leaders.

If you’ve ever found yourself wondering how to:

✔️ Maintain firm therapeutic and administrative boundaries with clients who test every limit
✔️ Document high-conflict interactions without triggering escalation or liability
✔️ Balance empathy with accountability in cases involving coercive control or narcissistic traits
✔️ Stay calm, clear, and ethical when your own emotions are activated

Then this training was created for you.

You’ll gain the tools to show up as a grounded, effective clinician, able to provide trauma-informed care without absorbing your clients’ chaos.

You’ll leave with actionable resources, including:

➡️ A TREATMENT PLAN TEMPLATE built on SMART goals and measurable progress markers
➡️ BOUNDARY SCRIPTS for the toughest therapeutic conversations
➡️ A SAFETY-PLANNING CHECKLIST you can adapt for individual cases
➡️ A DOCUMENTATION PHRASE BANK for defensible, neutral note writing
➡️ A MINI ICANOTES WALKTHROUGH showing how to capture safety plans, progress notes, and boundaries efficiently

Take the Next Step

Don’t wait for the next high-conflict client to test your limits before you strengthen them.
Join this timely, skill-focused training and walk away with the clarity, structure, and language to protect your clients and yourself.
When
Thursday, October 30, 2025 · 12:00 p.m. Eastern Time (US & Canada) (GMT -4:00)
Presenters
1725896553-90b1a467ce7a9304
Don Morrison (he/him)
MSW, LCSW
Don Morrison, MSW, LCSW, is a private practice clinician, an adjunct faculty member at the UNC Charlotte School of Social Work, and a clinical supervisor for LCSW associates. With years of experience in school-based therapy, inpatient social work, and outpatient care, he regularly presents at mental health conferences and brings valuable insights into treating self-harm behaviors in teenagers.
1738250891-8fbbd661c0211e03
ICANotes
Behavioral Health EHR
With an intuitive, chart-centric workflow, ICANotes is the only fully configured EMR software for behavioral health, therapy, psychiatry, and addiction treatment. Our robust behavioral health content engine and customizable point-and-click templates reduce the time you spend documenting patient care while enabling you to confidently bill at the maximum level of reimbursement.

Reserve Your Spot
Full name*
Email Address*
Phone Number*
Are you already a customer of ICANotes?*
We use BigMarker as our webinar platform. By clicking Register, you acknowledge that the information you provide will be transferred to BigMarker processing in accordance with their Terms of Service and Privacy Policy.