About
Two practicing SREs talk about what's wrong with modern incident response in this live session. They talk about alert noise, brittle routing rules, disconnected tools, and on-call schedules that fall apart as soon as someone leaves the team.
When
Tuesday, March 3, 2026 · 11:00 a.m. Eastern Time (US & Canada) (GMT -5:00)
Presenters
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Jared Harris
Webinar Host
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Nandini Bhatt
DevOps Engineer | SRE-II - Xurrent
Nandini Bhatt is a DevOps and Site Reliability Engineering professional with hands-on experience improving reliability, alerting, and incident response in complex environments. She is currently an SRE II at Xurrent, where she focuses on reducing alert noise, strengthening on-call workflows, and improving MTTR.

Previously, Nandini worked with large enterprise organizations at PwC and EY, helping teams adopt practical DevOps and reliability practices. She brings a practitioner’s perspective to incident response, observability, and operational resilience.
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Bryan Patton
Director, Site Reliability & TechOps - Xurrent
Bryan Patton is Director of Site Reliability and TechOps at Xurrent, where he leads reliability engineering, operational excellence, and incident response practices for modern cloud environments. With deep experience in DevOps and SRE, Bryan focuses on building resilient on-call systems, reducing alert noise, and strengthening operational workflows to improve team outcomes and system uptime.

Previously, he has driven DevOps transformations that replaced manual release processes and improved reliability at scale. Bryan brings both strategic leadership and hands-on experience to reliability challenges that organizations face today.