Laila Al Hadhrami
Senior Executive Digital Transformation, Ministry of Transport, Communication, & Information Technology, Oman
Laila AL Hadhrami, senior executive-Digital Transformation in the eTransformation team in Ministry of Transport, communications and IT, as she is also the director of Building Capacity and Awareness in Smart City Platform. She started working as a professional in this field from 2005 and has experience as well as credentials in different relevant fields including Government Innovation, Change Management, UX, Re-process engineering, Business Analysis, Project Management, and Knowledge Management. Speaking about Knowledge Management, she is very passionate about CoPs and she has established the first CoP in Change Management in Oman. Laila has also participated as a speaker in many conferences and seminars in Oman and overseas. Currently, she is leading national projects in Oman, like Government Innovation in emerging technologies in Oman, and other projects related to digital transformation. She is also the founder of Smart City Ambassadors initiative that has been awarded by ITU Innovation Challenges Winning ideas from the Ecosystem best practice challenge category 2020. Currently, Laila is Leading change management activities on the digital transformation program and support the government entities to adapt the required changes to meet their digital transformation objectives and organization culture change towards the digitization.