About
Over-performing “Retail Winners” sense the opportunities that shifting consumer attitudes about sustainability create, and are already leading the industry towards more sustainable products and practices. Join Multichannel Merchant for this special webinar “Are Retailers Ready to Address Sustainability?” to hear insights from Brian Kilcourse, managing partner of Retail Systems Research. This webinar will kick off Multichannel Merchant’s Q2 Business Spotlight on Sustainability & Recommerce.

Sustainability efforts have gained popularity with consumers in recent times, but the subject invites lots of different possibilities. Sustainability can include everything from electronics manufacturing to data center operations, from ethical raw materials sourcing to clothing recycling, from organic farms to spoilage reduction. While both consumers and retailers and their trading partners are beginning to think about ESG (environmental, sustainability, and governance), new recent research has highlighted that consumers are pushing retailers for action, and what matters most to consumers relate directly to quality-of-life concerns: what the product is made of, its overall lifespan and its direct effect on the user’s well-being.

This webinar will provide attendees with:
- A comprehensive overview of the challenges and opportunities around sustainability initiatives
- Best practices for aligning your company’s practices with shoppers’ socially conscious values
- Insight into the winning behaviors of today's leading retailers
Presenters
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Brian Kilcourse
Managing Partner, Retail Systems Research LLC
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Ian McRae
Director of Content, Multichannel Merchant
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