Webinar: After lockdown: What services should we keep, what services should we lose by GovShare

Host Login

A workshop to generate ideas, feedback and comment on Channel Shift and how it needs to be RESET to focus on key challenges in delivering digital services in the ‘New Normal’ after Lockdown.

Presenters

Nick Hill

Host, LocalGovDigital LOCKDOWN

Creator of Public Sector Forums, #channelshiftcamp, Public Sector Customer Services Forum & Event Maker @ LocalGovDigital

Suraj Kika

CEO, Jadu

Suraj is a software entrepreneur with a background in design, He works with super smart Agile software engineers and designers to build beautiful, usable web software.

By his own admission, he is slightly obsessed with design, branding, the mobile web, responsive design and watching and supporting creatives build amazing digital user experiences in collaboration with Jadu customers. As he says "We have some great friends in our customers and together our technology reaches millions. "

Richard Friend

Vice President, Jadu

Currently Vice President and Executive Director of Jadu Limited and an Executive Director of Jadu Incorporated (USA) and Jadu Software Pty Limited (Asia-Pacific).

Working in the Higher Education, Government and Commercial sectors - Jadu develops low code web and customer experience management software that helps organizations manage their online content, customer relationships and cases.

About

A workshop to generate ideas, feedback and comment on Channel Shift and how it needs to be RESET to focus on key challenges in delivering digital services in the ‘New Normal’ after Lockdown.

A few of the key questions are:

• What services do we keep?
• What services will be digital-only?
• What services do we switch off?
• What services aren't adding value and aren't worth investing in further?
• What NEW services do we need to design?

We have a real opportunity to reshape local public services and put accessible, digital service at the centre of communities and how they support each other and how they are in turn, supported by local authorities, towns and parish councils.