As AI agents like ChatGPT and Gemini start making real purchasing decisions for millions of people, the role of the traditional ecommerce site is up for debate. If 50 million users a day ask ChatGPT what to buy -- and OpenAI and Google are rolling out instant checkout infrastructure -- do brands still need their own storefronts, or do they simply become fulfillment endpoints?
This session explores how agentic AI is reshaping commerce: where AI-assisted shoppers actually buy, what “brand experience” means when discovery happens off-platform, and how to build systems that serve both humans and AI agents. With OpenAI’s Instant Checkout, Google’s AP2 protocol and a $1T wave of AI commerce coming, our panel looks ahead to what digital retail could look like by 2026.
Key Discussion Points:
• Where AI-assisted shoppers complete purchases -- and why it matters
• Redefining brand experience when discovery happens off-platform
• The new infrastructure stack: product feeds, checkout protocols and data
• Building for humans and AI agents simultaneously
• Bold predictions for 2026 and beyond
Speakers:
• Sunny Jiang, CEO at Eyebuydirect
• Ann Marie Ippoliti, SVP, Digital Commerce, Consumer Marketing & Global Analytics at Michael Kors
• Hamed Arefian, VP & Co-Founder at Maxaroma
• Mike de la Cruz, President at iAdvize
• Moderated by: Jennifer Marlo, Head of Content at CommerceNext