Despite convincing results, Theory of Constraints (TOC) is still far from the dominant management approach. Even where FLOW solutions work, many organizations struggle with compliance and long-term sustainability, often reverting to old habits.

This presentation elaborates a clear hypothesis:
When leaders are not exceptional outliers, sustaining FLOW requires addressing the team as a system constraint.

Willem presents the Motivation & Performance Meter (M&P Meter) as a TOC-based alternative to traditional employee satisfaction surveys. The M&P Meter provides insight into the team-constraint and offers leaders practical input for communication and measures that improve both performance and motivation.

A central empirical insight discussed is that motivation and performance are two sides of one coin: people are most motivated when they are able to perform and see that performance enabled and recognized.

The M&P Meter aligns naturally with TOC thinking through its focus on effectiveness. Its concise design enables leaders to concentrate on the few factors that truly matter.