Past
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Tuesday, October 13, 2020 · 10:00 AM CDTConflict with your work colleagues can be challenging, and it didn’t get any easier when we all started working from home. But the consequences of letting the conflict fester or grow can be even greater these days when we seem to be working more h...
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Tuesday, October 6, 2020 · 10:00 AM CDTAdopting remote-learning opportunities delivers positive change to critical business metrics, such as reduced expenses, increased productivity and engagement, and decreased turnover and attrition. Hear from Dr. Holly Whitaker as she explores the f...
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Wednesday, September 23, 2020 · 10:00 AM CDTIn today's "new reality," the success of your personal and professional brand is determined by how you show up on video.
The key is having the comfort, strategy and skillset to make video events a productive and positive experience that establish... -
Thursday, September 10, 2020 · 10:00 AM CDTRetaining your members doesn't have to be complicated or require sophisticated tools. In this workshop, you'll learn from two predictive analytics experts who will teach you how to predict which members are likely to leave your organization, and h...
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Tuesday, August 25, 2020 · 10:00 AM CDTEven before millions of Americans began working from home, associations and nonprofits began building online communities. What's the right technology platform and how can I avoid constructing an online ghost town? While some associations have succ...
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Thursday, June 11, 2020 · 12:15 PM CDTWe’ll cap SURGE Connect with a lightning round of recommendations from association pros on the software, skills and suggestions they have to make their work lives a little easier.
This will be a 30-minute session.
SURGE Connect is a production ... -
Thursday, June 11, 2020 · 11:00 AM CDTWhen the coronavirus response meant gyms and fitness studios could no longer host daily workouts, their owners had to quickly refocus what their businesses offered. The answer lay at the core of what they do: Create community. We learn directly fr...
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Thursday, June 11, 2020 · 10:15 AM CDTJoin Ray Arambula and Sheri Singer for a presentation about the ways in which you can break down the barriers within your association to create a more fluid — and efficient — working environment for everyone in it.
This will be a 30-minute sessio... -
Thursday, June 11, 2020 · 9:00 AM CDTThe international cybersecurity expert who co-authored "A Leader's Guide to Cybersecurity" for the Harvard Business Review Press explains how an association leader can — and should be — proactive about cybersecurity. It’s not something to just shi...
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Wednesday, June 10, 2020 · 12:15 PM CDTWe’re often taught that “failure is not an option,” but making mistakes is often when we learn the most about ourselves and the problems we’re trying to solve. Our panelists will share examples of things that maybe didn’t work out so well, what th...
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Wednesday, June 10, 2020 · 11:00 AM CDTThe fallout of the coronavirus means we can't simply rely on having members in for formal meetings, or even scheduling to grab coffee together for a one-on-one. The crisis launched many organizations into new, virtual environments — in some cases,...
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Wednesday, June 10, 2020 · 10:15 AM CDTWe revisit a December 2019 conversation with the bestselling author whose latest release, “Fanocracy: Turning Fans Into Customers and Customers Into Fans,” is all about how to create and capitalize on the people who most identify with your organiz...
