PROFESSIONAL PROFILE

Over 15 years' progressively responsible employment in Food and Beverage management. Include managerial and six years at executive level in chain hotels, resorts, and conference centres in North America, Middle East, GCC and Africa. Reputed as innovative trouble-shooter who rapidly identifies and solves guest and operational problems in challenging environments. Acquired sensitivity to a vast array of cultures and customs, nearly served guests from every region of the globe. Expert with passion to lead by example and drive business results. Innovative thinker, strategist, and team-builder.

AREAS OF EXPERTISE

Team Leadership, Motivation, and Productivity • Hotel/Resort Food and Beverage Operations • Strategic Planning • P&L Performance Measurements and Reviews • Banquets and Catering • Marketing and Promotional Strategies• Problem Solving • Personnel Recruitment, Hiring, and Training • Menu Planning and Pricing • Quality and Cost Controls • Budgeting and Forecasting • Guest and Employee Relations • Revenue Growth and Development of Customer Service • New Product Introduction • HACCP Regulations • Communications • Public Relations • Pre-opening