The necessity for major changes to ancillary revenue digitalization, in a Covid-19 reality, has forced Airlines to re-think and adapt their business to find new solutions on how to increase spend-per-pax. As the Global Leader in Omnichannel E-Commerce, AOE will present an overview of their Product Suite that is re-shaping the future of Digital Commerce within the Airline Industry. We will present a Seamless Customer Journey, which translates a complex operation Airline process into a great customer experience - on any device, at any touchpoint.
Pre-Order / Pre-Reserve
Food & Beverage Commerce
Seamless Customer Journey
The Loyalty Opportunity
Wednesday, October 14, 2020 at 2:30 PM
Duration: 30 minutes
Who can attend?Anyone with the event link can attend
Kian T. Gould is the CEO and Founder of AOE and is responsible for strategy, vision and growth of the company since 1999. He is a regular speaker at many global conferences, and a well-known expert in global E-Commerce, digitalization of ancillary...
Kacper Potega is the Chief Product Owner of AOE's travel retail digitalization product suite.
He is an experience digitization expert, having lead – among many others – agile product development programs for Auckland Airport, Commerzbank,...
With 20+ years of experience at the intersection of travel, operations and technology, Michael´s mission is to create future digital passenger experiences and help airlines transform to e-Commerce marketplaces.
Prior to his current role as CCO at...