Agenda:
1. Welcome & What to Expect (3 min)
· Quick Intro and friendly tone
· Purpose of the session: helping you access your worker pass easily
· What you'll leave knowing: how to click the link, verify your info, and complete the short process
2. Step-by-Step Walkthrough (10 min)
· Show what the text will look like
· Where to click and what happens next
· How to fill in your info correctly
· What to do if you're stuck
3. Live Demo (5 min)
· Share your screen and walk through a sample
· Highlight common errors and how to avoid them
4. Q&A Troubleshooting Tips (7 min)
· Answer live questions
· "If this happens, try this..." quick fixes
· Where to get more help (support info)
5. Quick Recap & Takeaways (3 Mins)
· Key steps repeated
· Support resources shared again
· Reassure: you've got this, and we are here to help
6. Final Questions & Wrap Up (2 min)
· Encourage them to complete it right away
· Thank them for their time