This webinar presents a deep dive into the dynamic evolution of mobility in the workplace, focusing on the advancements in FMC (fixed mobile convergence) and its impact on hybrid work environments. The discussion revolves around how solutions like Webex Go and AT&T are reshaping traditional FMC, offering enhanced mobile capabilities for hybrid workers.
UC Today's Rob Scott hosts Dom Black, Director of Research at Cavell Group, AT&T's AVP of Product Management, Doug Jones, and DP Venkatesh, VP/GM of Digital, SMB, and Strategic Partners, Cisco.
This webinar promises to deliver comprehensive insights into the current and future trends of UCaaS mobility solutions, tailored for business leaders and technology professionals seeking to stay ahead in the evolving landscape of workplace mobility. Participants are encouraged to download supporting market research to formulate a business case for their organization.
Agenda
Introduction and Overview
FMC Evolution or Revolution
Business Experience and Productivity
User Experience and Productivity
Customer Experience Through a CX Lens
Security in Hybrid and Frontline Work Environments
Building a Business Case and Demonstrating ROI
The Future of Mobility Solutions
Looking Ahead & Closing Remarks
Presenters
Rob Scott
Publisher, UC Today
Rob Scott is the Founder and Publisher of UC Today, a global platform specializing in unified communications and collaboration news and insights, covering world leading vendors, trending topics and key technologies including AI, Hybrid Work, Customer Experience, Microsoft Teams and more.
UC Today is a Today Digital publication, other group publications include CX Today and XR Today.
Doug Jones
Assistant Vice President, AT&T Voice and Collaboration Services at AT&T Business
Doug Jones, Assistant Vice President Voice and Collaboration Services at AT&T Business, currently has product management responsibilities for some of AT&T’s meeting, voice and collaboration services.
Doug has worked in the communications industry since beginning his career with AT&T in 1986 as a hardware developer in Labs. He has held numerous positions in product management, product marketing, business development and technology development. Prior to his current role, Doug was responsible for business development of AT&T’s first web collaboration services.
He holds a Bachelor of Science degree in Electrical Engineering from New Jersey Institute of Technology and a Master of Science degree in Telecommunications from Stevens Institute of Technology. Doug also holds two telecommunications related US Patents.
Doug and his wife reside in Southlake Texas with their three children.
DP Venkatesh
Chief Growth Officer, Cisco Collabortaion
DP is VP / Chief Growth Officer for Cisco's multi-billion dollar Collaboration business. He is responsible for driving partner transformation and growth initiatives and works closely with partners to enable their strategic objectives. The Webex platform serves as the foundation for Cisco's market-leading position across Calling, Meetings, Messaging, Contact Center, and Devices.
Prior to Cisco, he was VP & GM of BroadSoft Digital, focusing on digital transformation, and Founder and CEO of mPortal, a successful cloud-based mobile software solutions company. His leadership and innovation have been recognized, being named one of the Top 50 CIT GAP Entrepreneurs by the State of Virginia's Center for Innovative Technology.
Dom Black
Director of Research Services at Cavell
As Director of Research Services at Cavell, Dom Black has worked in the technology and telecoms sectors for the last decade, producing leading research into UCaaS, mobility, CCaaS, and Microsoft Teams markets.
Cavell’s work combines extensive industry interviews with enterprise studies to help their clients understand how the market is evolving and adapting and the best strategies for success.