Five stars is never enough. When you really start to dive into what your reviews mean to your customers, you'll see that there's a lot more to your online reviews than just stars.
In this webinar, we dive into a new study that shows what people are looking for when they look you and your clients up online, including how the pandemic has changed your customers’ expectations. Learn more about gathering reviews, responding to reviews, and keeping your online reputation robust.Key findings from this new study include:
- Consumers are reading more reviews more consistently than ever before
- Reviews heavily influence consumer decision-making
- Consumers are looking for review quality, quantity, and responses along with high rating
- Local businesses need to make leaving reviews convenient, frictionless, and necessary
- Local businesses need to be proactive about improving their online reputations
Register for this webinar and optimize the way you promote your business online by building your reputation.