About
Join us for an exclusive webinar exploring how Deutsche Bank partnered with Silverflow to
power its re-entry into acquiring and build a next-generation payments platform.

This isn’t just a showcase of benefits. Kilian Thalhammer (Deutsche Bank) and Robert Kraal
(Silverflow) will dive into the real challenges, roadblocks, and tough decisions behind the
partnership. You’ll hear the unfiltered story of what it takes to move away from legacy systems,
embrace modern fintech solutions, and future-proof banking operations.

Discover what banks, acquirers, and large merchants can learn from this collaboration - from
overcoming legacy infrastructure constraints to achieving higher authorization rates, agility, and
global scalability.

Bring your questions and join live to ask the things you never get the chance to. Gain practical
insights, real-world examples, and a clear roadmap for how banks can innovate faster, compete
smarter, and build next-generation acquiring operations.
When
Thursday, December 11, 2025 · 4:00 p.m. Amsterdam (GMT +1:00)
Agenda
  • Strategic Future-Proofing: Why the shift from legacy processing to fintech collaboration is key to staying competitive.
  • Deutsche Bank’s Journey: How the bank re-entered acquiring with Silverflow’s cloud-native platform.
  • Tangible Benefits: The real impact of a joint go-to-market approach - from higher performance to faster innovation.
  • Actionable Insights: Practical guidance for banks and acquirers considering fintech partnerships and looking toward future growth.
Presenters
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Robert Kraal
Co-founder and Chief Business Development Officer at Silverflow
Robert Kraal is one of the few people in the world with over 20 years of experience in online payments.

After completing his degree in Geophysics, he started his career at Bibit, the first global Payment Service Provider (PSP) which was acquired by RBS/Worldpay. At RBS/Worldpay he went on to lead account management, before moving on to Google Netherlands. He joined Adyen in 2010 in the role of COO, where he was responsible for building and running the global acquiring and processing service.

As Co-founder and Chief Business Development Officer of Silverflow, Robert is responsible for maintaining relationships with the card schemes, acquirers, PSPs and regulators.
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Kilian Thalhammer
Managing Director and Head of Merchant Solutions at Deutsche Bank
Kilian Thalhammer has been working in the fields of payment, FinTech, eCommerce, and loyalty for over 15 years. He is a Managing Director and Head of Merchant Solutions at Deutsche Bank, having previously spent many years as a consultant, business angel, and board member in the FinTech sector. After graduating with a degree in civil engineering, Thalhammer joined webmiles as Head of Integration & Support Europe during the first wave of the New Economy. Following the sale of webmiles to Arvato, he became an equity partner at the CRM/loyalty consultancy Client Vela, where he helped build the consulting and outsourcing service provider until its acquisition by Swiss Post. He then spent two years at Swiss Post as Director of Solutions and held FinTech-related roles as CPO at RatePay (Otto Group) and CPO/Managing Director at Rocket Internet subsidiary PAYMILL, before becoming VP of Product at Wirecard, where he was responsible for product management in the Payment & Risk division. As co-founder of Paymentandbanking.com, he is a leading voice in the FinTech sector.
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Mélisande Mual
Publisher and Managing Director at The Paypers
Mélisande is the publisher and owner of The Paypers, the global leading source of news and intelligence for professionals in payments, fintech and digital commerce. Prior to The Paypers, Mélisande held several leadership positions in leading B2B Publisher (Wolters Kluwer) and Telecom (KPN) companies.
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