About
On 9 June, Roy Blokker, Head of Strategic Sales at global inclusive payments platform, Ecommpay, will be joined by Esther Groen, leading payments expert and Chris Jones, PSE Consultants to discuss the trust gap that currently exists for agentic commerce and the role payment service providers can play in filling it.

Agentic commerce is generating intense interest across the payments industry. Yet new research from Ecommpay, based on interviews with more than 1,500 European consumers and 16 merchants and payment intermediaries, reveals a significant trust gap that must be closed before agentic transactions go mainstream.

Consumers are broadly open to AI assistance in shopping - but draw a sharp line at allowing agents to spend freely on their behalf. Merchants, meanwhile, are wrestling with fraud exposure, AI-to-AI transaction risk, regulatory uncertainty and the absence of clear liability frameworks.

Join us to learn what it will take to close that gap, and how can payment service providers (PSPs) can provide the answer.
When
Tuesday, June 9, 2026 · 5:00 p.m. Bucharest (GMT +3:00)
Agenda
  • Consumer readiness vs. consumer trust
  • The fraud frontier
  • Agent-ready checkout: what it really means
  • Vulnerable consumers and inclusive design
  • The role of PSPs
Presenters
1763644714-eaa13cad2bea899f
Roy Blokker
Head of Strategic Sales at Ecommpay
Roy Blokker is the Commercial Director at Ecommpay, where he leads on go-to-market strategies and growth enablement. With over 15 years’ experience in payments and finance, he specialises in helping businesses harness payments as a strategic driver for expansion, risk management, and performance optimisation.
He is passionate about enabling merchants to unlock global growth opportunities, regularly speaking at industry events and contributing insights on payments, embedded finance, and international growth strategies.
1778666497-821088ef71d009ae
Chris Jones
Managing Director, PSE Consultants
Chris manages PSE Consulting’s business and is well known in the UK and EU for his regular insights into payments innovation. He has spent the last 20+ years leading assignments for major clients during his time at PSE and Accenture. His particular specialisations include customer proposition development, market entry strategies and enterprise value creation. Chris is a highly effective communicator, with very strong analytical skills and able to deliver recommendations to C-level clients and company Boards.
1665062302-27aa1083dcd81e61
Esther Groen [Moderator]
NED, Strategy Consultancy, Banking & Fintech, Financial Health & Inclusion, Chair & Moderator, Mentor
Esther Groen is a seasoned executive and board member with extensive experience in Banking, Payments, and Fintech. She has held leadership roles across the full payments value chain, combining strategic insight with a proven ability to drive digital transformation and customer-centric growth.
Passionate about the role of fintech in driving financial inclusion and sustainability, Esther actively promotes diversity, equity, and inclusion (DEI) as key enablers of innovation and business performance across the financial industry.
1779785824-d04e99b187b028ff
Shyam Sreenivasan
Shyam Sreenivasan Solution Architect ePayments at Würth Group
Shyam Sreenivasan is Solution Architect ePayments at Würth Group, where he focuses on building scalable, secure and future-ready payment solutions for global commerce. With over 12 years’ experience across consulting, product management and payments leadership, he specialises in connecting payment strategy with practical business outcomes.
A regular industry voice, Shyam shares insights on how merchants can prepare for new payment behaviours while maintaining the guardrails, accountability and reliability customers expect.
1779805096-79a15acd29833fc5
Orestis Papasternos
Senior Product Manager at Booking.com
Orestis Papasternos is a Senior Product Manager at Booking.com, leading the company's Agentic Payments initiative. His work centres on how one of the world's largest e-commerce platforms is preparing its payments and trust infrastructure for AI-driven commerce: consent and authority models, agent-aware checkout, and the role payment intermediaries will play as agentic transactions move from experiment to mainstream channel.
Reserve Your Spot
First Name*
Last Name
Email Address*
Company*
Job Title*
Country*
Phone Number
Industry
Marketing Permission
Privacy Policy
✓ By registering for this webinar, you agree that The Paypers and related webinar organisers can process your information to communicate about this event, their services, and for marketing and data analysis purposes. You will receive weekly headlines from The Paypers, featuring relevant industry updates and occasional educational resources. For more details, please review our privacy policy.*
We use BigMarker as our webinar platform. By clicking Register, you acknowledge that the information you provide will be transferred to BigMarker processing in accordance with their Terms of Service and Privacy Policy.
Powered by BigMarker