Customers who embraced digital banking habits because of the COVID-19 pandemic are unlikely to switch back to their pre-pandemic practices. The result is a rise in digital interactions and more targets for fraudsters to pursue using social engineering. This means more financial risks on the horizon.

Armed with personal credentials obtained through the dark web or via phishing (or even social media), fraudsters can launch account takeover (ATO) attacks and compromise a legitimate user’s account. On the other hand, if fraudsters can’t breach a customer’s account, they might use social engineering to trick victims into deliberately transferring them money using authorised push payment (APP) tactics.

Join Feedzai’s Subject Matter Experts Andy Renshaw and James Hunt to understand what’s in store for financial risk in 2022.
Thu, Jan 27, 2022 · 5:00 PM Amsterdam (GMT +1:00)
  • How scammers are getting creative to trick consumers;
  • Financial crime trends for commerce and banking to watch;
  • How digital payments (and their associated risks) will continue to evolve.
Andy Renshaw
SVP of Product Management at Feedzai
Andy Renshaw has over 15 years of experience in banking and the financial services industry, leading large programs and teams in fraud management and AML. Prior to joining Feedzai, Andy held roles in global financial institutions such as Lloyds Banking Group, Citibank, and Capital One, where he helped fight against the ever-evolving financial crime landscape as a technical expert, fraud prevention expert, and the lead product owner for fraud transformation.
James Hunt
SME - Acquiring Fraud Risk at Feedzai
James has 20 years of experience preventing payment fraud across banking, eCommerce, and payment service providers, specialising in creating, leading, and refining fraud prevention teams. Believing that fraud and risk teams should be an enabler of business and not a bottleneck, he’s consulted with some of the world’s largest global brands, helping implement fraud strategies that maximise customer acceptance whilst minimising fraud. Prior to joining Feedzai, James worked for NatWest, Net-A-Porter, GoCardless, and Visa.
Mirela Ciobanu
Senior Editor at The Paypers (Moderator)
Mirela Ciobanu has been actively involved in drafting industry reports, carrying out interviews, and writing about innovation in payments and fintech. She is passionate about finding the latest news on AI, crypto, blockchain, DeFi and she is an active advocate of the need to keep our online data/presence protected. Mirela has a bachelor’s degree in English language and holds a master’s degree in Marketing.