About
As we move into the next phase of the pandemic, what lessons have we learned from the past two years and how can we use these learnings to anticipate future challenges when it comes to fraud?

In many ways, we can expect the expected; we know that customer behavior has fundamentally changed with customers embracing ecommerce and digital banking. Fraudsters too have adapted to the rise in digital interactions, taking advantage of this rapidly evolving landscape to launch sophisticated account takeover attacks and phishing schemes. In addition, there’s been a rise in “grey market consumers” that’s causing a spike in friendly fraud.

Join Sift and The Paypers, as they discuss the fraud trends businesses need to be aware of and the strategies and tactics they can deploy to protect themselves and protect their customers.
Agenda
  • Where fraudsters are finding PII to buy, sell and exploit
  • How to define and solve friendly and grey area fraud
  • What’s next for BNPL and alternative forms of payment
Presenters
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Kevin Lee
VP of Digital Trust & Safety at Sift
Kevin Lee is VP of Digital Trust and Safety at Sift where he helps customers implement strategies that cross-functionally align risk and revenue programs. Prior to Sift, he has spent the last 14+ years leading various risk, chargeback, spam/scams, and trust and safety organizations at Facebook, Square and Google.
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Jane Lee
Trust & Safety Architect at Sift
Jane specializes in spam, account/content abuse, and payments risk. Prior to joining Sift, she was on fraud teams at Facebook and Square, and also spent some time as a Private Investigator. She is passionate about designing and operationalizing systems for detection and enforcement of fraud at scale.
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Mélisande Mual
Publisher and Managing Director at The Paypers
Mélisande Mual is the publisher and owner of The Paypers, the global leading source of news and intelligence for professionals in payments, fintech and digital commerce. Prior to The Paypers, Mélisande held several leadership positions in leading B2B Publisher (Wolters Kluwer) and Telecom (KPN) companies.
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