About
When your online merchant marketplace is growing, so too does its global reach. With that growth comes the potential for risk. How do you know if an individual might be a fraudster in a country where you normally don’t operate? Do you just deny any purchase or create barriers that hinder fraud but also curb good customer transactions?

During this webinar, Jan-Frans Schultink from Ekata together with James Hunt from Feedzai and Georgi Rupetsov from Adidas will examine this situation for EMEA businesses looking to expand their profits while decreasing their potential for fraud and theft. Additionally, they will highlight why you should now look to focus on accepting transactions versus being restrictive.
When
Tue, Nov 30, 2021 · 4:00 PM Amsterdam (GMT 1:00)
Agenda
  • Learn the latest best practices used to approve more good customers
  • Offer a path to finding the right level of friction for your customers’ transactions
  • A checklist to enable businesses to apply risk when appropriate
Presenters
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Jan-Frans Schultink
Senior Account Manager at Ekata
Jan-Frans is responsible for all direct customer relationships Ekata has in EMEA. Prior to Ekata, he spent more than 7 years at Adyen where he developed the business in EMEA but also in Australia. Thanks to his experience in growing businesses in EMEA and APAC, Jan-Frans gained experience and a lot of knowledge in payments as well as risk in e-Commerce.
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James Hunt
SME - Acquiring Fraud Risk at Feedzai
James has 20 years of experience preventing payment fraud across banking, eCommerce, acquirers and fintechs where he specialised in creating, leading and refining fraud prevention teams and strategies. Believing that fraud and risk teams should be an enabler of business and not a bottleneck, he’s consulted with some of the largest global brands, helping implement strategies that maximise customer acceptance whilst minimising fraud.
Prior to joining Feedzai, James has previously worked for NatWest, Net-A-Porter, GoCardless and Visa.
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Georgi Rupetsov
Senior Manager, Payments and Risk at Adidas
Georgi is a young professional with solid financial background currently dealing with online payments optimization and fraud prevention at Adidas. In addition, he is interested in Anti-Money Laundering and Financial Crime counteraction within the digital world. He worked in several regions of EMEA which made him an expert in e-Commerce.
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Mélisande Mual
Publisher and Managing Director at The Paypers
Mélisande Mual is the publisher and owner of The Paypers, the global leading source of news and intelligence for professionals in payments, fintech and digital commerce. Prior to The Paypers, Mélisande held several leadership positions in leading B2B Publisher (Wolters Kluwer) and Telecom (KPN) companies.
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