As consumer restaurant buying behaviors shift in the wake of the pandemic, NPD’s Checkout service allows a unique look into how the same consumers are changing their behavior over time.

• How has customer acquisition shifted for restaurants?
• Who are the most important targets?
• How loyal are customers and how do they spend their restaurant dollars?

Learn about fundamental behaviors in the market to better restaurant customers and your path to growth with case studies from the QSR, Fast Casual and Full Service chains.

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About the Speaker

1636647194-aac2f66031947e8c Stephanie Epperson
Executive Director, Analytics at The NPD Group

Stephanie Epperson has over 15 years of research experience focused in the food & foodservice industries. She spent her career partnering with manufacturers and operators to produce in-depth analyses that solve strategic business issues. Stephanie currently leads NPD’s food analytics team supporting work in longitudinal buyer analytics, forecasting, market sizing, and segmentation. Stephanie earned her Bachelor’s degree in Marketing & Information Systems from Miami University.

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