Have you ever been in the situation of having a variety of ideas to improve software quality, but your project team seems less responsive?
Does your team struggle to work well together?
Have you already got numerous actions to take from the conference, and you don’t know how these changes will be received?

If the answer to any of these questions is yes, then this session is for you.

Join Julie Gardiner as she shares ways of getting your message across and how to help play to people’s strengths to make your team work more efficiently and effectively.

She shares a communication style model and how someone’s Chronotype may influence their response. It’s not just a case of “what” they need to know, but “when” the message is given. Finally, she shares a secret ingredient when you need others to make the right decision.

This interesting and thought-provoking session will help you understand your own communication style, the importance of when, and the right time to help make changes within your team.
Julie Gardiner
Independent Consultant
Julie has more than twenty years' experience in the IT industry, including time spent as a developer, database analyst, project and program manager, test analyst, test team leader, test consultant, and test manager. She is now director of consulting at Hitachi Consulting, providing consultancy and training in all aspects of agile and testing, specializing in risk, agile testing, test management, and people and transitioning issues. She is also a certified ScrumMaster and agile coach. An enthusiastic and motivated presenter, Julie is a regular speaker at agile and testing events and has won best presentation designations at STAREAST, EuroSTAR, STARWEST, ADPEast, STANZ, ANZTB, Innovative Test Management Conferences, and Czech Test.
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