About
In this workshop. we'll guide you through some common use cases that leverage BMC Helix Discovery, Event Management, Resource Optimization and composite AI capabilities to identify and automate remediation of network, infrastructure and application issues.

You'll learn how to:

Create a real-time map of your IT ecosystem with dynamic service modeling.
Reduce event noise and control how you view and monitor events.
Use powerful visualizations of correlated data to isolate root causes.
Use Generative AI to get recommended actions and help ask questions to get further details.
Use predictive analytics to plan and optimize compute and storage resources across the enterprise.
When
Tuesday, May 14, 2024 · 11:00 a.m. Eastern Time (US & Canada) (GMT -4:00)
Presenters
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Rick Lefort
Director, Solution Engineer Architect, BMC
Rick is a director with the Digital Service and Operations Management SEAL team at BMC. In this role, he leads a team that enables and evangelizes BMC's Helix software solution across the BMC ecosystem of sales, partners, and customers.
Rick joined BMC in 2005 as part of the OpenNetwork Technologies acquisition to expand BMC's identity management and security portfolio. While at BMC, he has enjoyed working on business-critical products and projects in IT service and operations management.
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Amanda Razani
Moderator, Custom Content Editor - Techstrong Group
With over 15 years of experience as a professional writer, editor and project coordinator, Amanda’s work can be found in magazines, newspapers, books, blogs and podcasts around the world. She has been recognized as a Top 20 Under 40 Professional and is regularly invited to tech conferences to report on the latest tech announcements.
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Mary Chen
Principal Solution Marketing Manager, BMC
Mary Chen is a Principal Solution Marketing Manager at BMC. She's focused on helping customers succeed with data and advanced technologies to achieve operational efficiency.
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Yaron Front
Product Director, BMC
Yaron Front is a Product Director and evangelist for BMC Helix AIOps and Observability, IT Operations Management (ITOM) platform. His focus is on helping companies increase revenues, improve service levels and modernize IT operations by leveraging better, more scalable observability with AIOps. Prior to joining BMC in 2021, for over 25 years, Yaron was a passionate entrepreneur, innovator, inventor and a business leader having successfully founded and led several enterprise software and AI/ML driven medical-device companies in the thriving Israeli tech-startup ecosystem.