Webinar: Drive-Thru Industry Report by TalkLPnews

Webinar

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About This Webinar

What’s really slowing down your drive-thru — and how much is it costing you?
Join this exclusive webinar as industry experts reveal new survey findings on the hidden costs of long lines, abandoned orders, staffing blind spots, and customer frustration. Learn how leading QSR operators are using AI-powered video insights to reduce wait times, improve order accuracy, increase throughput, and uncover the “ghost expenses” traditional systems miss. From the visibility crisis before the menu board to the future of AI-driven operations, this session will explore the trends, technology, and strategies shaping the drive-thru of 2030.

Presenters

Logan Alderson

Loss Prevention Manager, Border Foods

Logan Alderson started as an entry-level employee for Taco Bell over 20 years ago. He Has been everything from a crew member to a Market Training Manager and then was an Area Coach in the field for several years. Currently holds the title of Loss Prevention manager, where he oversees 255 locations spread across 10 states. Growing up in the business in urban and opportunity locations helped shape an eye for loss prevention, which he uses to monitor and investigate integrity and theft issues with sales, cash, ICOS, Speed of service, and payroll. He also enforces cash and security policies while teaching and training managers within the organization. One of his main goals is to embrace and explore leveraging technology and reporting to better help the business needs in the ever-changing industry.

Kaloeb Morris

Asset Protection Manager, Tacala

Kaloeb Morris serves as the Asset Protection Business Manager for Tacala Companies, where he oversees asset protection strategy, investigations, safety, and physical security initiatives across multiple regions and brands. Since joining Tacala in 2023, he has helped lead the rollout of the Envysion platform while helping build a people-first culture around safety, accountability, and operational partnership.

With a background in investigations, operations support, and leadership development, Kaloeb is passionate about modernizing loss prevention through technology, education, and strong field relationships. He is known for his practical and relational approach to leadership, with a focus on protecting people, supporting operations, and creating long-term impact through culture and innovation.

Outside of work, Kaloeb enjoys CrossFit, serving in his local church, and spending time with his family.

Kyle Vanderlinden

Senior AI Product Manager, Envysion

Kyle Vanderlinden is a Senior AI Product Manager at Envision, where he helps lead AI-powered product strategy for asset protection, operational visibility, and store performance. He focuses on translating real world customer pain points into scalable product capabilities that help operators reduce loss, improve execution, and make faster decisions from video, data, and analytics. Kyle works closely across product, engineering, customer success, sales, and operations to connect field needs with practical AI-driven solutions.

Amber Bradley

Host, TalkLP

Amber Bradley, founder of Calibration Group, LLC, is a brand-positioning expert with extensive experience across multiple business disciplines, including marketing and public relations. Amber’s proven success in creating multi-tiered, strategic marketing and communication campaigns continues to yield unmatched results for solutions providers, as well as retail loss prevention and operations professionals.

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