About
Live chat is more than staffing your website. Chat is a way to bring meaningful support to clients and prospects all the way through the customer journey. Make every conversation count.
Agenda
  • Live chat for sales teams
  • Live chat for support teams
  • Grow your network
  • Increase organizational efficiency
Presenters
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Mark Lucier
Director of Client Success
Mark is the Director of Client Success at SnapEngage, based in the Boulder, Colorado office, Mark brings over 12 years of experience in the client success and account management arenas.
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Betsey Patterson
Client Marketing Coordinator
Betsey Patterson is the Client Marketing Coordinator at SnapEngage who has a passion for creating exceptional brand and customer experiences. Betsey is a team player who enjoys the fast-paced, creative world of marketing.
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