An outspoken, tireless advocate for victims’ rights and one of television's most respected legal analysts, Nancy Grace currently hosts Crime Stories with Nancy Grace (airing on Dr. Phil’s all-new Merit Street Media, SIRIUS XM’s Triumph Channel 111, and downloadable as a podcast that boasts 12M+ downloads monthly) as well as headlines the hit
syndicated television series Bloodline Detectives, now in Season 5. She is the founder and publisher of CrimeOnline.com, a crime-fighting digital platform that investigates breaking crime news, spreads awareness of missing people, and shines a light on cold cases. Previously, she was the powerful force behind CNN Headline News’ (HLN) top-rated Nancy Grace, Oxygen’s hit show Injustice with Nancy Grace, and A&E’s limited series Grace vs. Abrams.

Marcia Clark is a bestselling author and a criminal lawyer who began her career in law as a criminal defense attorney and went on to become a prosecutor in the L.A. District Attorney’s Office in 1981. She spent ten years in the Special Trials Unit, where she handled a number of high-profile cases, including the prosecution of stalker/murderer Robert Bardo, whose conviction for the murder of actress Rebecca Schaeffer resulted in legislation that offered victims better protection from stalkers as well as increased punishment for the offenders. She was lead prosecutor for the O.J. Simpson murder trial.

Bill Frank is the Director of Legal Tech Solutions at adidas, where he focuses on the global technology strategy for the company’s Legal team—specifically in the Patents, Trademarks, and Social & Environmental Affairs verticals. A key part of his role includes end-to-end ownership of adidas’ Exterro eDiscovery platform, where he drives innovation and operational efficiency in legal data management and compliance. Bill began his career at adidas in 1999 as a systems administrator and has since held leadership roles spanning infrastructure, operations, and corporate technology. His deep experience across IT and legal functions positions him uniquely to bridge the gap between legal needs and technical execution, making him a trusted voice in the evolving eDiscovery landscape.

Patrick Butts, CEDS, IGP is Legal Operations and Information Governance Manager for Hilltop Securities in Dallas, Texas. Hilltop Securities is a Texas-based diversified financial services company, servicing clients from offices across the United States in Public Finance, Capital Markets, Wealth Management, Structured Finance, Clearing Services, Commodities and Securities Lending.
In his role with Hilltop Securities, Patrick’s responsibilities are distributed between management of
corporate legal related processes and practices; consultation with in-house and outside counsel regarding management of legal initiatives; integration of an Information Governance program, consisting of records management, information classification, risk management, security and privacy; supervising and managing the work flow and activities of the E-Discovery team and assisting with discovery for complex litigation, regulatory investigations and other disputes; leading the development of policies and procedures, training requirements and strategic vision for the E-Discovery program and platform; and collaboration with technology and business units on information governance.

Tyler J. Thompson is a partner at Reed Smith, where he advises clients on data privacy, AI governance, and technology transactions. A recognized IAPP Privacy Law Specialist and AI Governance Professional, Tyler holds multiple global privacy certifications (FIP, CIPP/US/E/A/C, CIPT, CIPM) and is also a Certified Data Privacy Solutions Engineer (CDPSE). He brings deep sector experience across digital platforms, hospitality, and franchising, and previously worked at major firms, Fortune 500s, and a startup.

As Chief Information Security Officer and President of Forensics at HaystackID, John provides consulting and forensic services to help companies address various matters

related to electronic discovery and computer forensics, including leading forensic investigations, cryptocurrency investigations, and ensuring proper preservation of evidence items and chain of custody. He regularly develops forensic workflows and processes

for clients ranging from major financial institutions to governmental departments, including Fortune 500 companies and Am Law 100 law firms.

Matthew J. Petersen, 20 years as a Special Agent in the Federal Bureau of Investigations. 18 of those years as a Certified Computer Analysis Response Team (CART) Forensic Examiner. Certified in Mac, Linux, Windows, memory analysis, PDA and Cell Phone Forensics. I have written three white papers for the FBI regarding Innocent Images - Peer to Peer examination, Recovery of deleted VM Images, and the Examination of the PLC from Wind Turbines. One of the last cases in the FBI I performed the examination and analysis of six wind turbines for the US vs Sinovel case in 2011. I have testified in Local, State and Federal and Military as an expert in computer forensics. I have been called to testify in Arizona, Florida, Illinois, New Jersey, New York, and Wisconsin. In 2017, I retired from the FBI and migrated into the Corporate investigations in performing examination for E-Discovery, Insider Risk and CSIRT Investigations. I have used FTK Stand Alone, FTK Enterprise, FTK E-Discovery, FTK Imager, Regisrty Viewer, PRTK and Exterro E-Discovery. We utilize the strength of Exterro IPP in a MS Purview platform, and have performed E-Discovery in other platforms as well as utilzed other forensic tools.

As Vice President, Deputy General Counsel, and Chief Privacy Officer at Lumen Technologies, I lead the legal aspects of cybersecurity and artificial intelligence and legal and operational aspects of privacy for a global technology company that delivers network, cloud, security, and communication solutions. I hold the Certified Information Privacy Professional/United States (CIPP/US), U.S. Government (CIPP/G), and Privacy Manager (CIPM) credentials, and a Top Secret clearance. I have more than 20 years of experience in driving highly effective compliance programs for global companies and federal agencies.

Carmen is an experienced eDiscovery professional specializing in data preservation and collection. She collaborates with IT teams to ensure defensible processes that align with legal hold and discovery obligations. With over 14 years of experience in eDiscovery roles Carmen brings a practical, risk-aware approach to managing electronically stored information across complex matters.

LaTrece Johnson is a dynamic professional with over 13 years of experience, boasting 9 years in the legal industry. Her career showcases a commitment to optimizing processes and programs, supporting executive leadership, and fostering organization-wide initiatives. LaTrece has honed her expertise in building strategic relationships with law firms, vendors, and business partners, while adeptly leading effective teams in support of evolving global organizations.

In her current role as Director, Head of Legal Operations at Palo Alto Networks, a global leader in cybersecurity, LaTrece exemplifies leadership by empowering her team to tackle new challenges while embodying the company's core values. Prior to her current position, she contributed significantly to the legal operations community at the Corporate Legal Operations Consortium and worked for large Fortune 500 organizations like Ross Stores Inc and Adobe Inc.

Beyond her professional endeavors, LaTrece is a passionate advocate for diversity and inclusion within the legal operations industry. She co-started a LinkedIn group for black legal ops professionals to foster networking and support. Based in Los Angeles, LaTrece enjoys a vibrant personal life, participating in competitive kickball, organizing events for a black women in tech group, exploring culinary delights, and spending time with her puppy and family.. Her commitment to excellence, paired with her dedication to advancing diversity, marks her as a standout leader in both her professional and personal spheres.

Victor Oppong Adu-Gyamfi, a former Mining Engineer from Ghana, now works at Progressive in Enterprise Security. He leads the Forensics and eDiscovery (FeD) team. He is passionate about data-driven risk management and uses Exterro to enhance regulatory compliance and digital trust in eDiscovery processes. Victor holds a BA in Applied Mathematics and an MBA in Operations Management and Information Systems Management from Cleveland State University.

Bobby Balachandran is the founder, president and CEO of Exterro, Inc. After an extensive career building mission-critical applications in the financial services, healthcare and telecommunications sectors, Bobby founded Exterro with the conviction that the legal industry was rife with opportunities for process improvements that could be driven from lessons learned in other industries. Today, Bobby fulfills Exterro’s founding principles by leading the company in building a comprehensive platform for global corporations to mitigate risks, control costs, and have complete end to end visibility into their legal processes. Bobby holds a BS in computer science from Government College of Technology in Coimbatore, India, and an MS in computer science from Portland State University in Portland, Oregon.

Michelle Spencer oversees all finance and accounting functions for Exterro. During the past 15 years, she has led similar functions at global high-growth technology companies that provide cloud-based solutions and Software-as-a-Service systems. She has been instrumental in guiding companies to achieve significant growth and profitability. Earlier in her career, she held executive and senior level positions primarily with companies in legal, retail, distribution, and manufacturing industries. She earned an MBA from Duke University and holds a BBA in Accounting from The University of Texas in Austin. She is a licensed CPA.

Rick Valentine brings more than three decades of leadership experience to his role as Chief Customer Officer at Exterro. His prior executive experience encompasses both large public enterprises and high-growth startups in the high-tech space, including Silver Peak Systems/HPE, Veritas/Symantec, Intuit, and most recently Quantum. As CCO, Rick believes in instilling a customer-centric culture across the organization and guiding the full spectrum of customer experiences, from implementation and delivery of professional services through onboarding, training, partner enablement, and renewals. He partners cross-functionally to align the entire Exterro team with customer needs and expectations to sustain the highest possible levels of customer satisfaction, loyalty, and business growth. He's a big believer in using data mining and analytics to drive best-in-class customer service and retention results and to inform practical cost containment practices. If you're a customer, feel free to reach out!

Ajith Samuel, Exterro's Chief Product Officer and cofounder of the company, leads the company’s product strategy team in creating innovative solutions to help large corporations identify and mitigate data risks.. Ajith has 15 years of experience in regulatory compliance and designing and architecting large-scale information systems for the futures industry. He holds a master’s degree in computer applications from St. Joseph’s in Trichy, India.

Dr. Thangasami is responsible for overseeing all functions at the Exterro R&D office, which includes software development, technical support and corporate management. With more than 10 years of research experience in distributed data sciences and doctoral degrees in computer science and engineering, she is ideally qualified to lead Exterro’s big data strategy and development of predictive and prescriptive analytics. In addition to her doctoral degrees, she also has earned a master’s degree in business administration.

A successful, dynamic, sales-driven executive with 20+ years of superior performance in sales and sales leadership, Jim Cox has more than a decade experience in cybersecurity and has built and led teams across the globe that deliver exceptional results. Jim's teams are known for driving exceptional growth with a culture of teamwork, outstanding partnerships and world-class execution. While at Proofpoint, Jim built a network of CISOs and executive clients that helped the organization scale from $100M to $1.4B in just over six years.

Jim was born and raised in Chicagoland, studied engineering at the University of Illinois and now lives with his wife on a small ranch near Austin in the Texas Hill Country. Outside of work, you will find him spending time with his family, taking care of the animals, or enjoying the live music scene in the area.

Jenny Hamilton is respected as an innovator in the legal profession for her award-winning approach to building legal operations and data governance programs. In recent years, her practice has focused on the intersection of e-discovery, privacy and cybersecurity. After graduating from University of Texas, she went into major account sales for Gateway Computers, where she was encouraged by in-house counsel to make a leap towards law school. Upon graduation from the University of Iowa College of Law, she moved to Chicago to practice commercial litigation. John Deere recruited her from private practice to spearhead the company’s e-discovery, investigations and data privacy. Early on, Hamilton’s team selected Exterro as their first e-discovery program, and Legal Technology News hailed Deere for their disciplined approach to technology acquisition. Hamilton continued on to receive c-suite recognition through the team’s transformative use of data analytics, building a scalable cross-border program for forensic investigations and e-discovery, and leading a law department-wide technology initiative to achieve operational excellence. Following her 14-year career at Deere, Hamilton served as general counsel and data privacy officer for a legal services firm, HaystackID, as a strategic legal advisor to the c-suite and board while building out their legal and compliance operations.

A successful, dynamic, sales-driven executive with 20+ years of superior performance in sales and sales leadership, Jim Cox has more than a decade experience in cybersecurity and has built and led teams across the globe that deliver exceptional results. Jim's teams are known for driving exceptional growth with a culture of teamwork, outstanding partnerships and world-class execution. While at Proofpoint, Jim built a network of CISOs and executive clients that helped the organization scale from $100M to $1.4B in just over six years.

Jim was born and raised in Chicagoland, studied engineering at the University of Illinois and now lives with his wife on a small ranch near Austin in the Texas Hill Country. Outside of work, you will find him spending time with his family, taking care of the animals, or enjoying the live music scene in the area.

Paul Valentino is the Chief People Officer for Exterro. Prior to Exterro, he spent 6 years at Proofpoint in human resources leadership roles, including as Chief People Officer. At Proofpoint, Paul was responsible for driving global business growth through people-centric human resources initiatives, including key talent development, DEI and wellness programs. Paul has over 30 years of experience, including a variety of human resources roles at Velodyne Lidar, Rambus, Juniper Networks, and Synopsys.
Paul is an accomplished Human Resource professional with extensive experience in all HR functions and recognized business acumen that integrates HR and business strategy with dynamic business environments. He is a proven partner with senior leaders ensuring a common direction and leadership for the business and is recognized for developing organizational structures and workforce plans that support change. Paul holds a B.A. in Political Science from the University of Missouri, Columbia.

Shashidhar Angadi serves as CIO/CTO and is also a cofounder of Exterro. He oversees innovation, development, infrastructure, and security. Shashi brings nearly 27 years of experience developing large scale enterprise solutions and platforms. He has been instrumental in driving technology direction and creating breakthrough solutions in creating a world class eDiscovery and information governance platform at Exterro. He manages a geographically dispersed team of world class engineers to drive rapid growth. Shashi has a bachelor’s degree in computer science from Bangalore University and an MBA from Jones School of Business, Rice University.

Anthony brings two decades of expertise in the Cybersecurity and technology industry to Exterro. Before joining, he led transformative programs at companies such as Merrill Lynch, J&J, Deloitte, IBM, Optiv Security Inc., Ernst & Young, and HSBC. His security practitioner and business leader background offers a unique perspective to help drive positive business outcomes for Exterro's clients. As the CISO, he manages and communicates risk, defines the strategy, and oversees the execution of the information security program at Exterro. If you have questions about Exterro's security program or want to talk about cyber, please reach out!

Mike Stacy is the Global Vice President of Solutions Engineering at Exterro, where he leads a worldwide team focused on helping organizations solve complex challenges in digital forensics, privacy, and legal technology. With over two decades of experience in cybersecurity and enterprise solutions, Mike has advised both private and public sector organizations on topics such as cloud security, GRC, insider risk, and data security. Prior to joining Exterro, Mike was Director of Cloud Security at Microsoft and has held various leadership and strategy roles at companies such as Proofpoint and Polycom (now HP). Mike is based in Denver, Colorado and holds degrees in Information Systems and Business Management from Baylor University and a Chief Technology Officer certificate from the University of California, Berkeley.

Juli Clark is the Vice President of Customer Success at Exterro, bringing a wealth of experience as a technology sales and operations leader focused on retention and growth. Prior to Exterro, Juli held pivotal roles at renowned companies such as LexisNexis, where she directed sales and operations in the legal and corporate sectors; Cisco, where she served as a global sales and operations leader; and Veritas, where she served as Renewals Executive. Juli also played a crucial role at Beam Benefits as an InsureTech Executive, launching their customer engagement strategy and establishing a Customer Success team. Her extensive background includes serving as an SMB C-level executive dedicated to customer experience strategies, engaging with private equity, and acting as a portfolio executive consultant for K1 and Marlin on strategic customer engagement. Juli's passion for the Customer Success function is evident in her commitment to fostering customer advocacy.

Brad Harris has a diverse work experience spanning over several decades. Brad started his career at Tektronix as a Product Marketing Manager in 1980 and remained with the company until 1997. From 1997 to 2002, they served as the VP of Marketing at Intersolv/Merant (now Serena). Brad then worked as a Senior Product Manager at Cadence from 2002 to 2003. Brad joined Hewlett-Packard in 2003 as a Market Development Manager, and in 2004, they joined Fios, Inc as the Director of Product Management and Legal Technology Consulting. At Fios, Inc, Brad was responsible for product management and establishing discovery readiness consulting methodologies. Brad then moved to Zapproved in 2009 as the Vice President of Product and Distinguished Fellow, where he led the product strategy for their e-discovery applications. Brad also worked at Hanzo from 2019 to 2022, initially serving as the Vice President of Product and later transitioning into the role of Vice President of Product and Service Delivery. Currently, Brad is working at Exterro as the VP of Solutions, starting from 2023.

Brad Harris has an MBA in Oregon Executive from the University of Oregon.

Harsh Behl is a highly experienced professional in the field of product management and digital forensics. Harsh has held various key roles in leading technology companies, focusing on developing and implementing technical solutions to meet client needs. With a background in Electronics and Communications Engineering, Harsh has a proven track record of driving revenue growth and operational efficiency through innovative product strategies and tailored technical solutions.

Rebecca Perry is the Director of Strategic Partnerships at Exterro. Rebecca has been with Exterro almost 30 years. She works with legal, IT, Compliance and Privacy professionals, along with their outside counsel, to accelerate compliance and mitigate risks in the areas of Data Privacy, Data Retention, Data Inventory/Mapping, Data Breach, E-Discovery & Digital Forensics.

Rebecca has been a Certified Information Privacy Professional for the last 10 years and has been in the trenches with clients helping them solve complex data governance challenges.

Rebecca speaks frequently on these topics to groups like the Association of Corporate Counsel, IAPP, PrivSec, Data Protection World Forum and Today's General Counsel. Rebecca also manages strategic partnerships with legal service providers and works closely with law firm partners.

Trena Patton, Exterro's Managing Director of eDiscovery GTM Strategy & Operations, works closely with Exterro's product, customer success, sales and marketing stakeholders as well as Exterro's partner community to ensure our solutions are at the forefront of the evolving eDiscovery and compliance landscape.

Prior to joining Exterro, Trena consulted with corporate and law firm clients in the area of electronic discovery, data governance, and privacy to build and maintain defensible, efficient workflows and processes for the past fifteen years. She has served as a drafting team leader for the Sedona Conference WG1 Commentary on Managing eDiscovery in Small Cases and previously served as the Charlotte Chapter Director of Women in eDiscovery. Trena is a member of the North Carolina Bar, and holds the IAPP CIPM as well as various industry software certifications. Trena holds a Bachelor of Science degree in Accounting & Finance from UNC Greensboro, a Master of Science in Accounting from College of Charleston and a Juris Doctor from Valparaiso University.

With extensive expertise in information privacy, Gilberto specializes in guiding clients through privacy program implementation and constructing GDPR-compliant Records of Processing (GDPR Art. 30) and DPIAs (Art. 28). Boasting over 20 years as a seasoned Project Manager, he drives innovation across diverse projects in Aviation, Location-Based Services, Energy, Health & Safety, and telecom infrastructure. Adept in GRC, Gilberto actively contributes to privacy initiatives for enterprises and governmental agencies, adeptly navigating GDPR, LGDP, and CCPA regulations. His success extends to Integrated Risk Management and GRC projects within the Pharma industry, complemented by a commitment to knowledge sharing through teaching at esteemed institutions like the US Air Force and US Navy. Diligently staying abreast of evolving industry standards, Gilberto upholds his professional excellence through internationally recognized certifications in Management, Privacy, Agile, and Governance Risk & Compliance.

Jean Donaldson is a Sr. Director, Solutions Consulting at Exterro where she has been a subject matter expert in our product set for 9 years. Prior to joining Exterro, Jean spent 12 years at small law firms in the DC area as the IT Manager/Lit Support manager and 2 years working for Lockheed Martin embedded in the Civil Division of the DOJ where she was the Program Manager for the Litigation Support Training Department and Help Desk.

Fahad Diwan is Director of Product Management (Privacy & Data Governance Products) at Exterro, a market Data Risk Management software provider. In his role, he brings to market products that streamline and automate privacy compliance. Previously, Fahad was a privacy lawyer & consultant and worked at leadings firms like Norton Rose Fulbright, KPMG, and EY.

Justin Tolman is the Forensic Subject Matter Expert at Exterro. He was formerly the Director of Training for North America at AccessData prior to and after the acquisition by Exterro. Justin has been developing written and video programs and training AccessData clients worldwide for almost 6 years. He also consults with clients on investigations and problems related to forensic issues and procedures. In his new role, Justin will be creating content related to forensic processes, technologies, and workflows, including those related to Forensic Toolkit (FTK). He will also interface with forensic professionals’ industry-wide to produce better tools and workflows that will help investigators be more successful in their work. Prior to working for AccessData, Justin worked as a Computer Forensic Specialist for the state of Ohio’s Bureau of Criminal Investigations. Justin has a master’s degree in Cyber Forensics from Purdue University and a bachelor’s degree in Computer Information Technology from Brigham Young University—Idaho.

As a former practicing attorney, Nancy understands the difficulties and challenges facing in-house legal professionals and their counterparts as their areas of responsibility are rapidly expanding into compliance, data control, and managing data risk. For over a decade, Nancy has worked for Exterro and is at her best when working side-by-side with clients to imagine new possibilities for solving a variety of challenges using the Exterro technology platform. Nancy also enjoys sharing her knowledge about our software with new employees at Exterro, on webcasts, conferences, and other forums.

Prior to law school, Nancy worked in the Silicon Valley in a variety of fun and challenging jobs, mostly in HR and Finance, for small and emerging companies. Her experience working in the high-tech industry, coupled with legal education and e-Discovery/Information Governance expertise, results in an unusual blend of qualifications and skills that benefit her clients each and every day.

Natasha Garnett is a results-oriented leader with over 20 years of experience in product strategy. She is a Senior Solutions Consultant at Exterro, excelling in translating client insights into streamlined software solutions. Previously, Natasha was VP of Product Management at Sonasoft, where she defined product visions and optimized cross-functional teams. She has also held significant roles in UX/UI development and client engagement. Natasha ensures high-quality user experiences from concept to market adoption.

Bree Murphy is a Senior Solutions Consultant at Exterro. Prior to joining Exterro, Bree worked as a project manager for a Service Provider and was the eDiscovery Manager for the Corporate Legal Department at a global insurance company. Bree also has 15 years of experience as a complex commercial litigation paralegal specializing in litigation support/ eDiscovery at several prestigious law firms in Houston, TX. She also worked with one of the nation’s largest international financial institutions performing Anti Money Laundering investigations.

Bree obtained a Bachelor of Arts degree from Texas A&M University in College Station, TX and received Paralegal Certification from the Center of Advanced Legal Studies in Houston, TX. She has served on the AccessData Customer Advisory Board, is a Certified eDiscovery Specialist (ACEDS), served for over four years as the Membership Director for the Houston Chapter of Women in eDiscovery (and several conference planning committees), and is currently serving as the Membership Director for the Houston Chapter of ACEDS. Bree is also the co-host of the eDiscovery Chicks Podcast.

Angie Hoffman is a Solutions Consultant, specializing in Privacy, at Exterro. She started her legal, compliance and information governance career at Jordan Lawrence, which was later acquired by Exterro. She has worked with hundreds of companies to identify their data and help them to manage it compliantly and defensibly, as a Professional Services Manager, then later as a Senior Client Success Manager. Now with over 10-years’ experience, Angie is a Solutions Consultant and is showcasing Exterro’s privacy solutions to customers and prospective buyers. Angie has worked with companies such as Santander Bank, lululemon, Fifth Third Bank, NHL and Cedar Fair. Volunteering is near and dear to her heart and she specifically enjoys volunteering for JDRF, supporting their mission to cure Type One Diabetes.

Dan Carroll is a senior product manager at Exterro, overseeing the forensic product line. He previously worked at Ipro where he managed their analytics products and before that he was the Director of Voting Equipment Certification at the Arizona Secretary of State’s Office. He completed his bachelor’s from Arizona State University and resides in Gilbert, Arizona with his wife and two kids.

Dana Gurski is a Training Instructor for Exterro’s training department responsible for assisting clients with product training, workflow issues, use case examples, and guiding users on solutions available. Prior to joining Exterro, Dana began her career with a Bachelor of Science degree in Digital Forensics. Dana has also obtained several certifications in forensics with the most recent being GIAC’S Battlefield Forensics and Data Acquisition. For the past 7 years Dana worked with enterprise level organizations to acquire data for litigation and compliance, troubleshooting infrastructure complexities, migrating to the cloud, along with producing e-discovery data. Dana has specific experience with Microsoft 365 integration and is subject matter expert working with email data.

James Blackburn is a seasoned educator with extensive experience in designing and delivering course content, recording video content, and presenting at conferences. He currently serves as a Senior Instructor at Exterro, where he delivers training courses to legal and IT professionals. His role involves developing curricula based on software updates, recording LMS content, and creating assessments. James previously worked at AccessData as a Litigation Support Instructor and Product Support Representative, providing custom training and technical support. He has been with Exterro for over 15 years.

Michelle LaRock, CEDS has been with Exterro for over eight years, primarily serving as a Senior Project Manager in E-Discovery software implementation. With extensive experience leading complex client engagements, Michelle now works as a Professional Services Consultant, helping organizations optimize their use of the platform through best practices and tailored workflow solutions.

Sonia Hawkins is an Exterro Software Implementation Project Manager specializing in the Data Privacy and Governance Suite of products. She brings career experience in project management, records retention management, and data subject requests/FOIA fulfillment in the Public and Private sectors. She has led domestic and international projects mapping complex data landscapes and developing data management and disposal programs in accordance with global Privacy regulations.

Ashley Dow is a Senior Customer Success Manager at Exterro, where she has spent the last 6 years dedicated to helping customers thrive. Ashley partners closely with customers to understand what success means for them and how to achieve it.

Her natural curiosity and passion for problem solving have evolved into a strong appreciation for Exterro's tools and knack for helping customers unlock their full potential. Whether she is guiding a complex workflow or brainstorming ways to drive adoption, Ashley is committed to making sure every customer feels confident, supported, and successful.

Outside of work, you can find Ashley chasing her energetic 2-year old son around the park, or cheering on her daughter at a gymnastics meet.