Exterro XChange 2024: Exchanging Ideas, Building Community, Empowering You.

At the Exterro XChange Global Conference, Exterro users, professionals, partners, and thought-leaders will come together for three exciting days of educational sessions and networking activities.

Join us to exchange ideas, make connections, acquire new skills, and explore the complex connections between privacy, e-discovery, cybersecurity compliance, and digital forensics.

XChange Global Conference will be held at The Starling Atlanta Midtown, located in the heart of Midtown Atlanta, next to Colony Square's restaurants, shops, and featured events. The High Museum of Art, MODA, Piedmont Park, and Atlanta Botanical Gardens are all within a mile of our hotel, and downtown attractions are less than 15 minutes away. For hotel room booking, you can book your stay here.

See last year's agenda for a sneak peak into what you'd expect at the conference!

Why attend XChange 2024?

Meet our Speakers

  • presenter
    Thomas Mullane
    Assoc Dir, E-Discovery & Cyber Investigations
    RTX
    View Bio
    Tom Mullane has been dedicated to the continued success of the eDiscovery Team at United Technologies and RTX since its inception over fifteen years ago. Prior to joining the eDiscovery & Investigations Team, Tom held a variety of positions in Information Technology, including Server Management, Security Operations, and Third Party Security Risk Assessment. Currently, he project manages all e-discovery activities at RTX, and consults with application owners to align business needs and E-Discovery requirements.
    Tom holds a Master of Science in Information Assurance from Norwich University and a Graduate Certificate in Project Management from Boston University, and has earned both CISSP and CISM security certifications and CIPP/US and CIPP/E privacy certifications.
  • presenter
    Kelly Smits
    Assistant General Counsel & E-Discovery Counsel
    Willis Towers Watson
    View Bio
    Kelly Smits is Assistant General Counsel and E-Discovery Counsel for Willis Towers Watson where she manages North American professional liability claims and litigation and oversees WTW’s e-discovery processes.
  • presenter
    Heather Naaktgeboren
    Senior Paralegal & E-Discovery Manager
    Willis Towers Watson
    View Bio
    Heather D. B. Naaktgeboren is a Senior Paralegal, E-Discovery Manager & Co-Regional Governance Manager (North America) at WTW.
  • presenter
    Nirav Shah
    E-Discovery Counsel
    Home Depot
    View Bio
  • presenter
    Jennifer Tudor Wright
    Partner
    Barnes and Thornburg
    View Bio
    Over the last decade, Jennifer has also developed deep experience in the area of e-discovery and document management. Jennifer has managed virtually all aspects of discovery in the single plaintiff, multiparty and multidistrict litigation (MDL) contexts, including leading legal hold implementation and ongoing management, developing preservation strategies incorporating IT and HR functions, selecting and managing vendors, identifying and forensically collecting custodial and noncustodial data, training, overseeing and conducting quality control of large and diverse review teams, aiding in validation and production, coordinating nonparty discovery, taking and defending lay and expert depositions, working with experts to develop case-specific reports, and preparing exhibits for trial.

    Jennifer also works with corporate executives to build comprehensive information governance programs, including record retention, defensible disposition, litigation hold management, communication management and preservation. She meets with key client personnel to analyze their business needs and prepare customized retention schedules and document retention and destruction policies. In addition, Jennifer assists in developing company-specific legal hold checklists and tracking mechanisms, as well as educates, trains and advises teams of professionals to implement such policies.

    Jennifer is a Certified E-Discovery Specialist, a member of the Academy of Court-Appointed Neutrals, a member of Women in Ediscovery, the 2019-2021 Indiana Member Liaison for International Legal Technology Association (ILTA), a 2015-2024 Super Lawyer’s Rising Star, a 2021-2022 Appointee to Civil Litigation Task Force (eDiscovery-Focused) of the Indiana Supreme Court Innovation Initiative, and a 2019-2023 Invited Author on the International Legal Holds Drafting Group of The Sedona Conference.
  • presenter
    Patrick Butts
    Hilltop Securities
    View Bio
    Patrick Butts, CEDS, IGP is Legal Operations and Information Governance Manager for Hilltop Securities in Dallas, Texas. Hilltop Securities is a Texas-based diversified financial services company, servicing clients from offices across the United States in Public Finance, Capital Markets, Wealth Management, Structured Finance, Clearing Services, Commodities and Securities Lending.
    In his role with Hilltop Securities, Patrick’s responsibilities are distributed between management of corporate legal related processes and practices; consultation with in-house and outside counsel regarding management of legal initiatives; integration of an Information Governance program, consisting of records management, information classification, risk management, security and privacy; supervising and managing the work flow and activities of the E-Discovery team and assisting with discovery for complex litigation, regulatory investigations and other disputes; leading the development of policies and procedures, training requirements and strategic vision for the E-Discovery program and platform; and collaboration with technology and business units on information governance.
  • presenter
    Ed Erkes
    E-Discovery Examiner
    Aflac
    View Bio
    After starting my career in accounting, internal audit and finance, I changed my career to the IT field and worked with in the administration of the Microsoft servers and desktop software with a Fortune 200 company. After 8 years of the server and desktop administration, I changed to the corporate forensic/eDiscovery field and consulted in the US, Europe, South America and Asia for 10 years. In 2014, I implemented an enterprise eDiscovery tool at an Atlanta based company and maintained it there for 4 years. In 2018, I started working at Aflac and in early 2020 Aflac implemented the Exterro eDiscovery tool using the Legal Hold, EDDM and Review modules. At Aflac, I have trained over 90 internal employees and the staff of our outside counsel how to use the Exterro system.

    I have held the following certifications: CISSP, CEDS, EnCEP, EnCE, MCSE, CCE and Green Belt.
  • presenter
    Michael Duffey
    Case Manager, eDiscovery & Information Governance,
    Meta
    View Bio
    Michael joined Meta in March 2017 and has been working in case management throughout his tenure at the company. He is responsible for managing Meta matters throughout the EDRM lifecycle. Prior to joining Meta, Michael worked as a litigation paralegal specialist at Ropes & Gray LLP and has over 20 years of experience working in Legal.
  • presenter
    David Kessler
    Global Head of eDiscovery and Information Governance; Head of Privacy, US
    Norton Rose Fulbright
    View Bio
    David focuses his practice on e-discovery, privacy, information governance and cybersecurity. He advises clients on a broad range of strategic and tactical questions regarding data management and e-discovery and, in particular, on cross border discovery including the interplay of U.S. discovery obligations and non-U.S. data protection.
  • presenter
    Victor O Adu-Gyamfi
    Corporate Investigations FeD Team Lead
    Progressive
    View Bio
    Victor Oppong Adu-Gyamfi, a former Mining Engineer from Ghana, now works at Progressive in Enterprise Security. He leads the Forensics and eDiscovery (FeD) team. He is passionate about data-driven risk management and uses Exterro to enhance regulatory compliance and digital trust in eDiscovery processes. Victor holds a BA in Applied Mathematics and an MBA in Operations Management and Information Systems Management from Cleveland State University.
  • presenter
    Linda Luperchio
    Assistant Vice President - Information Governance, eDiscovery and Legal Operations
    The Hanover Insurance Co.
    View Bio
  • presenter
    Susan Jackson
    Senior Legal Counsel
    View Bio
    Susan Jackson is Senior Legal Counsel, Commercial, Trade & Information Governance as well as a certified computer forensic examiner at Novelis Corporation in Atlanta, Georgia. Susan has worked for Novels Corporation, and its predecessor, Alcan Aluminum Corporation for the past 22 years with a focus on Corporate Governance, International Trade, Commercial Contracts, Information Governance and eDiscovery. Susan has responsibility for working on US Anti-dumping / counter-veiling duties cases, responding to the government through its various 332, and 232 investigations. Susan also works with both the Aluminum Association and the U.S. Chamber of Commerce to create policy positions on various free trade agreements. Susan is a key partner to Novelis’ internal Trade and Compliance team leading ongoing participation in CTPAT and PIP, along with other strategic trade initiatives. Recently, Susan has been named DPO for North America.

    Additionally, she is responsible for both the global records retention and eDiscovery programs, Susan operates a forensic lab for all HR investigations and IS cybersecurity investigations, eDiscovery requests, compliance with internal policies regarding Electronically Stored Information and international data privacy regulations. Susan works with the FBI, Secret Service and the Department of Homeland security on a variety of electronic crimes, cyber security incidents and insider threat programs. Susan is also an adjunct professor at Atlanta’s John Marshall Law School teaching four courses; eDiscovery and Computer Forensics, Cyber Security and Data Privacy, and then two practical experiential courses using cutting edge software for eDiscovery and Cybersecurity.
  • presenter
    Ron Hedges
    Former USMJ
    View Bio
    Ronald J. Hedges is the Principal of Ronald J. Hedges LLC. He served as a United States Magistrate Judge in the District of New Jersey for over 20 years. He speaks and writes on a variety of topics, many of which are related to electronic information, including procedural and substantive criminal law, information governance, litigation management, and the integration of new technologies such as artificial intelligence into existing information governance policies and procedures. Among other things, Ron is the chair of the Court Technology Committee of the Judicial Division of the ABA. He is also a member of the artificial intelligence task forces of the New Jersey and New York state bar associations.

About Exterro

Exterro’s data risk management solution is the only comprehensive platform that leverages automation, workflow optimization, and responsible AI to give professionals insight into and control over the complex interconnections of privacy, legal operations, enterprise digital investigations, cybersecurity response, compliance, and information governance. Thousands of teams around the world in corporations, law firms, managed services providers, and government and law enforcement agencies trust Exterro to manage their risks and drive successful outcomes at a lower cost.

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Exterro XChange Global Conference