About
Join Rocket Referrals CEO Torey Maerz as he talks with Chad Eddy, CEO of Indium and hear about the steps Indium has taken to improve the customer experience for their agents.
Presenters
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Torey Maerz
Co-founder and CEO, Rocket Referrals
Torey Maerz is the co-founder and CEO of Rocket Referrals, a leading insurance communications platform and one of the fastest-growing companies in the U.S. according to Inc. 500.

With more than 20 years of experience as a technology leader and entrepreneur, Torey brings a wealth of knowledge on how business owners can apply a startup mindset to grow their companies, get more done, become more agile and effective, and create a culture that attracts top talent.
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Chad Eddy
CEO, Indium
Chad joined Indium (then MarketSource) in 2014 as COO, and led the company through a complete transformation, starting with a focus on their customer (the independent insurance agent). Now the CEO of Indium, Chad, and his team maintain their focus on leveraging Net Promoter Score and their customer experience as a driver for growth.

Chad has more than 25 years of multifaceted, multi-industry experience. In addition to serving independent agents, Chad is passionate about spending time with his family, playing and watching hockey, listening to good music, reading, and raising money for cystic fibrosis research.
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