About
Despite the rise of digital, the voice channel remains your highest-intent revenue engine. In 2026, a standard 100-room hotel can expect ~300 inbound lead calls during peak months. These are warm leads ready to transact! If you aren’t optimizing these conversations, you’re leaving six figures on the table.

Join us for our final 2026 Hospitality Benchmark Report session. We’re diving into the “Voice Channel Playbook" to show you how to turn inbound interest into immediate bookings and recovered revenue.

What you’ll learn:

-The $116k opportunity: How proactive outbound calls are driving an average of $1,164 in incremental revenue per room, and how to claim your share.

-Maximizing peak conversion: Why winter and spring see conversion rates jump to 49–53%, and how to replicate that efficiency year-round through specialized sales coaching.

-"No" is just the beginning: Strategies to capture and nurture the 1.5 non-booked leads per room we see in summer, turning lost calls into automated email recoveries.

-Overcoming objections: How to use call data to identify why guests aren't booking and how to arm your team with the Revinate’s 10 Non-Negotiables to close the deal.
When
Wednesday, April 1, 2026 · 10:00 a.m. Pacific Time (US & Canada) (GMT -7:00)
Presenters
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Revinate Marketing
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Bailey Yeats
Marketing Manager, Revinate
Meet Bailey Yeats, hospitality marketer turned Revinate Marketing Manager. During her time as a Director of Marketing for a hotel chain in Canada, she became well-versed in Revinate’s Marketing and Guest Feedback products. This allows her to understand what it’s like to spend a day in your hospitality shoes. With a passion for marketing and creating positive guest experiences, Bailey will help you leverage Revinate’s products to drive revenue and make lasting connections with your guests.
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Amanda Wasco Brown
Director of Revenue, Old Edwards Hospitality Group
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