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The webinar is free to attend for all.

Join the Mint Directors Association Sustainability Subcommittee on 14 October for this insightful one-hour webinar exploring how mints can bring the S in ESG to life while supporting long-term organisational value.

You will hear practical examples of how to improve accessibility and inclusion across both physical and digital environments; engage customers and other stakeholders through a compelling visitor experience; and strengthen community participation.

The webinar will feature insights from The Perth Mint and the United States Mint. Webinar sponsor BDO Canada will also share perspectives from its work with organisations including the Royal Canadian Mint on social sustainability strategy and implementation.

The session is designed for anyone interested in delivering results by improving employee satisfaction, enhancing the customer and visitor experience, or building relationships with the communities they support.

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Kathleen Macmillan
Manager, BDO Canada's Accessibility Consulting
Kathleen Macmillan is a Manager with BDO Canada's Accessibility Consulting practice and is passionate about helping organizations create environments where everyone can participate fully. Combining professional expertise with lived experience of disability, she works with organizations across sectors to develop practical accessibility solutions that strengthen employee experiences, customer service, and organizational culture. Kathleen believes accessibility is not just about meeting requirements—it's about creating better experiences for everyone. In this webinar, she'll discuss BDO's work with the Royal Canadian Mint and how accessibility can be a powerful driver of social sustainability.
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Michael Costello
Director of Design and Engraving, U.S. Mint
Michael Costello serves as the Director of Design and Engraving at the United States Mint, where he oversees and guides three specialized branches in Philadelphia. In this capacity, Michael is responsible for the strategic direction and execution of coin and medal design, as well as the creation of master tooling utilized across all four United States Mint manufacturing facilities. Additionally, Michael represents the US Mint on the Sustainability Sub-Committee and is an active member of the International Mint Directors Technical Committee, contributing expertise to both national and international initiatives.
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Eliza Rasmussen
Public Affairs Specialist, U.S. Mint
Eliza Rasmussen serves as a Public Affairs Specialist for the U.S. Mint. In her role, she oversees the Philadelphia Mint’s public museum, preserves over 23,000 artifacts, conserves the Mint’s historical records, and manages press and public relations. In 2024, Eliza received the US Mint’s highest honor, the Rittenhouse Award. When not working, she can be found playing, adventuring, and chasing after her three children alongside her husband.
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Clara Demilew
General Manager, Sustainability and Environment, The Perth Mint
Clara Demilew is the General Manager, Sustainability and Environment at The Perth Mint, leading the organisation’s Sustainability Strategy and embedding responsible sourcing, climate change, and sustainability risk management across operations and product delivery.
With senior leadership experience across Europe, Asia, South America, and Australia, Clara is known for integrating sustainability into core business strategy while balancing commercial growth with environmental and social impact.
She has an engineering background and is a GRI Sustainability Professional and ISO Lead Auditor, recognised for her pragmatic, future‑focused approach.
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Inga Doak
Head of Sustainability and ESG, The Royal Mint
Moderator
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