As part of our continuing examination of the future of the KEY CASH STAKEHOLDERS, this webinar will focus on the unique role of CENTRAL BANKS as the stewards of cash infrastructure. In previous sessions, we explored the risks, pressures, and evolving business realities facing key commercial stakeholders—including banknote printers , cash management companies and CITs, and commercial bank cash operations. While these actors operate within market constraints, central banks occupy a different position: they are responsible for safeguarding the integrity, availability, and public trust in physical currency.

This discussion will examine how central banks view emerging risks across the cash ecosystem, how they assess and monitor the resilience of critical stakeholders, and what policy, operational, or strategic tools they may have to intervene should vulnerabilities emerge. Panelists will also share perspectives on how changing demand for cash, evolving payment technologies, and broader economic or geopolitical uncertainties may shape the future structure of the cash cycle—and the role central banks may play in ensuring that this essential public infrastructure remains resilient for years to come.

Register now and get it on your calendar. You don't want to miss this discussion!
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    Barbara Jaroszek
    Director of the Cash and Issue Department, National Bank of Poland
    Barbara has been with the National Bank of Poland for fourteen years. Over the course of her career at NBP, she has played a key role in introducing a new series of circulating banknotes, implementing changes to the denominational structure, and developing regulations for cooperation with the cash market. She led the Hryvnia Exchange Program in Poland, which later became a model for other European countries. She is a member of the Executive Committee of the Central Bank Counterfeit Deterrence Group (CBCDG) and Chair of the Cash Circulation Council in Poland.
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    Pearl Kgalegi
    Head of Currency Management Department, South African Reserve Bank (SARB)
    Pearl was appointed the Head of Currency Management Department at the South African Reserve Bank effective 1 March 2021. She is responsible for the management and operations of the entire Currency function which includes both banknotes and coin. Her responsibilities span from research, development of both banknotes and coin, issuance, distribution, and destruction.
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    Mary Anne P. Lim
    Assistant Governor, Bangko Sentral ng Pilipinas (BSP)
    As Assistant Governor, Mary Anne is responsibe for the Currency and Securities Production Sub-sector (CSPSs) at the Bangko Sentral ng Pilipinas (BSP) - Security Plant Complex (SPC). In her current role she manages and supervises the operations relating to the production of circulation and commemorative banknotes and coins,
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    Koen Thuis
    Head of Cash Policy & Oversight, Dutch National Bank
    Before joining the Dutch Central Bank, Koen worked for Rabobank, a commercial bank in the Netherlands, for 20 years in various managerial positions. He is an expert on change, behavior studies, finance and running the cash cycle in a declining market. In his job he is also responsible for the project to establish ATM’s on the Caribbean Islands St. Eustatius and Saba. In Europe, he is a Banco member for the ECB.
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    Richard Wall - Moderator
    IACA Chair and Director of Operations for Bank of Canada
    Richard retired from the Bank of Canada after 28 years of service. He became Director of Currency Operations in 2004, responsible for banknote production and distribution. In this role, he undertook the redesign of the bank note supply chain, including leading the negotiations for major service and supply agreements related to the new polymer banknote series.