In the world of increased digital adoption banknote printers, mints, features suppliers, CITs, commercial banks and central banks are all facing business pressures and business conditions that could potentially affect their viability and operation in the cash cycle. If any of these stakeholder groups fail in their responsibility to support cash, there’s a risk that the end-to-end cash cycle could be in jeopardy of failure. Throughout 2025 and now into 2026, IACA has been hosting webinars and key discussions that focus on the resilience of these key stakeholders. The goal of the discussions is to accurately identify the key risks and opportunities, explore their implications and raise awareness among the cash cycle participants.

To date—we have explored in detail the Banknote Printers and the Cash Management Companies (CITs/Cash processors)—and now we will explore the Commercial Bank Cash Operations.

COMMERCIAL BANKS play a key role in cash cycle, acting as one of the main points of cash withdrawals and deposits for personal and business customers. However, as cash-use behavior, regulatory expectations, cost pressures, and technology continue to evolve, COMMERCIAL BANKS are being forced to reassess how cash fits within their broader business models while still meeting their public and market obligations.

In this webinar, we will hear views from our esteemed international commercial bank panel on how customer behaviour is changing and how the banks are rethinking their role in cash acceptance, access and availability. We will understand the risks that most threaten continuity of cash services, and how banks are re-organizing, strategizing and partnering to mitigate these risks.

Register now and get it on your calendar. You don't want to miss this discussion!