In this session, Frank Defesche (Senior Vice President & General Manager at Veeva) and and James Gowen (Vice President and Chief Sustainability Officer at Verizon) will outline how organizations can use Cloud Technology to build the foundation for ever increasing demands on innovation and sustainability globally. This includes how to leverage Cloud software and the principles to ensure business success in the second part of the digital age.

Reserve your seat for this FREE live webinar where you will gain insights and learn about...

1. What really is Cloud software (in a nutshell)?
2. How to use Cloud software to leverage sustainable advantages and obtain environmental goals
3. Why is Cloud ≠ Cloud
4. How Cloud software can help maximise your profits
5. Key drivers for success in today's digital era

Hosted by Presidents Summit and Veeva Systems.
Tuesday October 6, 2020, starting at 4:00 PM BST
Frank Defesche
Senior Vice President and General Manager
As Senior Vice President and general manager at Veeva, Frank is responsible for the strategic direction, growth, and customer success of Veeva's regulatory, quality, and claims solutions for industries such as consumer goods, cosmetics, and chemicals.

Since 1999, Frank has provided strategic guidance and services to customers for cloud-based enterprise applications and platforms. An early cloud pioneer, he has managed hundreds of cloud implementations and brings a wealth of knowledge on how to evaluate, deliver, and support cloud technology.

Frank joined Veeva in 2008 to build its professional services function. Prior, he spent eight years at salesforce.com where he began as one of the company's first consultants and went on to hold various product management and sales positions. Before joining salesforce.com, Frank worked at Dell and Trilogy Software.

Frank graduated from the University of Texas at Austin and holds a bachelor’s degree in economics.
James Gowen
Vice President- Global Supply Chain & Chief Sustainability Officer
James Gowen is Vice President, Global Supply Chain Operations and Chief Sustainability Officer for Verizon. Since taking on these complementary roles in 2009, his team has enlisted more than 45,000 Verizon employees in 50 countries around the globe in helping to reduce the company’s environmental footprint while increasing the efficiency of a growing enterprise.

Gowen has been deeply involved in the advancement of innovative and sustainable technologies and spearheaded the launch of Verizon’s first ever green bond in the first quarter of 2019. This $1B bond highlights Verizon’s commitments to renewable energy, energy efficiency, water conservation and reforestation. Gowen also launched Verizon’s flagship $137M green energy initiative which enabled Verizon to eliminate 20,000 metric tons of CO2. Gowen also oversees other green initiatives being implemented across Verizon including the introduction of a carbon intensity metric, paper suppression, waste reduction and recycling, and management of end-of-life-cycle material recovery.

In his supply chain role, Gowen leads all inventory planning and logistics operations globally. Gowen is responsible for the planning of over $35B of inventory across all Verizon’s lines of business. Additionally, Gowen has responsibility for Verizon’s Global Manufacturing Operations, producing customer premises equipment deployed to Fios, Enterprise & VZConnect customers.

In 2015, Gowen spearheaded the start-up of Verizon Services Ireland Limited in Dublin, Ireland. He was responsible for transitioning 15 billion dollars in annual spend for strategic sourcing of Verizon’s Network and IT operations. Over 85 industry professionals were hired and a state-of the art center of excellence was built under Gowen’s leadership in less than 7 months.

Having held several positions of increasing levels of responsibility at Verizon, Gowen was the lead architect of the company's supply chain strategy and led the strategic shift from a fixed to a variable inventory business model. While in corporate sourcing, he led the implementation of Verizon's eProcurement effort, and the standardization of Verizon's supply chain systems.

Gowen earned his master's degree in business administration from Long Island University and his bachelor's degree from Manhattanville College. He is a member of Penn State University’s Smeal Sustainability Advisory Board. He is also the current Chairman of GeSI (Global e Sustainability based out of Brussels).
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