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About This Webinar
PKI doesn’t fail in a vacuum — business systems do. In this fast, 30-minute year-end recap, we’ll share what 2025 reinforced for teams responsible for digital trust: leadership feels outages and broken use cases, visibility is the foundation, and many of the most painful PKI incidents are preventable with the right operational discipline.

We’ll revisit the themes that kept showing up throughout the year and highlight the most common real-world failure patterns that disrupt critical services. You’ll leave with a clearer way to communicate PKI risk in business terms — plus practical takeaways you can apply immediately.
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Mark B Cooper
President & Founder
Mark B. Cooper, president and founder of PKI Solutions, has been known as “The PKI Guy” since his early days at Microsoft. He has deep knowledge and experience in all things Public Key Infrastructure (PKI). PKI Solutions LLC provides consulting, training — including online training — and Gartner-recognized software for PKI Posture Management at enterprises, many of them Fortune 500 companies. PKI Solutions has led hundreds of PKI training sessions, including private training sessions, across the country and around the world. Cooper is an avid proponent of the SHAKEN/STIR global standard to end robocalls, which uses authentication and PKI to verify callers’ identities. Prior to founding PKI Solutions, Cooper was a senior engineer at Microsoft, where he was a PKI and identity management subject matter expert who designed, implemented, and supported Active Directory Certificate Services (ADCS) environments for Microsoft’s largest customers.

You can reach Mark Cooper at hello@pkisolutions.com or follow him on X @ThePKIGuy
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Jake Grandlienard
Managing PKI Consultant
Jake Grandlienard brings more than 20 years of industry experience as a senior level engineer. He has spent the past 10 years designing, leading, and training clients in Public Key Infrastructure (PKI) implementations for medium to enterprise-scale Fortune 500 companies. He specializes in PKI implementations of Microsoft-based identity solutions, including Microsoft Active Directory Certificate Services (ADCS) as well as integration with other security and identity management technologies. Jake is a subject matter expert in PKI, mobile device management software, smart card management software, and Hardware Security Module (HSM) integration.
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