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ZENworks Service Desk provides an service management platform that is integrated with the broader ZENworks solution. ZENworks Service Desk 8.2 provides a revitalized ticket management workflow in the technician workflow that makes it easierto view, edit and update tickets. Come see what’s new and how these capabilities can benefit your environment. Also learn how to use the enterprise store capability to provide self service access to most IT services in your organization including ZENworks bundles.
This session is a deep-dive walk-thru tutorial.
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  • 1605551520-d339f7fe177b78ac
    Jason Blacket
    Director of Product Management
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    Oliver vorm Walde
    Pre-Sales Engineer