A strong customer retention strategy has long been proven to be an important component of a healthy business. But at times when new customer acquisition screeches to a halt, existing customer relationships can be the key to breaking out of the slump.
In this session, ClientSuccess VP of Sales Mark Stoddard will teach you how to leverage your existing business relationships to support your revenue goals, create masterful retention strategies for your business, and use those observations as guiding principles to meet and exceed your bottom line.
Friday, February 5, 2021 at 1:00 PM
Eastern Time (US & Canada)
Kristen Gray came to Nutshell in 2017 with big dreams of creating a thriving Customer Success initiative. In her time at Nutshell, she has optimized the customer onboarding process and inspired hundreds of new and existing customers to get excited...
Nutshell is a sneaky powerful CRM and sales automation platform that helps sales teams win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell offers award-winning features, unlimited data and contact storage, and world-class live support.
BOUNDLESS is Nutshell’s annual free virtual conference, dedicated to providing sales, marketing, and customer success professionals with practical tools and strategies to make them better at their jobs.