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NBAA News Hour: Making Tough Calls in the Interest of Safety

ABOUT THIS WEBINAR
Even when safety is involved, it can be very difficult to tell a passenger that their flight is delayed or canceled, especially when that passenger is a VIP or an executive at the company you work for. This episode will discuss:

- How to break the difficult news effectively
- Tips for managing expectations throughout the flight
- The value of finding other options for your principals
ADDITIONAL INFO
  • Duration: 1 hour
  • Price: Free
  • Language: English
  • Who can attend? Everyone
  • Dial-in available? (listen only): Yes.
  • Dial-in Number: Please register for this Webinar to view the dial-in info.
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